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Everything you need to know about flying EasyJet

Traveling on a l ow-cost carrier probably isn't your favorite way to cruise the skies, but if you play your cards right, your experience doesn't have to be all that bad. After all, the allure of scoring that super-cheap fare may outweigh the negatives -- like being nickel-and-dimed for all the extras.

To help those of you who are considering purchasing a fare on low-cost carrier EasyJet (or are wondering if you should), TPG is here to tell you exactly what you need to know about flying the airline so you can have a pleasant travel experience. If you're interested in learning more about other low-cost carriers, check out our low-cost carrier comparison guide and our guide to flying Ryanair .

Check in beforehand or at the airport

EasyJet is one of the few low-cost carriers that won't charge you to check in or print your boarding pass at the airport. But if you aren't checking a bag, you can save time by checking in ahead of time and getting a mobile boarding pass. To check in online, go to the EasyJet website under "Manage Bookings" or use the free app using your booking reference. You'll be prompted to enter your surname and booking reference, then, follow the instructions to download or send the mobile boarding pass to your phone.

Web check-in is available between 30 days and two hours before the flight, giving you plenty of time to get your boarding pass printed or downloaded before you take off. Be prepared to enter advanced passenger information during check-in, which can include details like nationality, passport number, birth date and more. And remember, if you change your booking in any way (select new seats, change the date, name, add an infant or special assistance), you'll have to reprint your boarding pass or download it again.

It's actually okay if you spell your name wrong

If you notice you made a typo when entering your name, you can change it for free. However, if you want to give your ticket to another person entirely, you'll have to pay a fee of $34 to change it online if it's 60 days or more before travel. If it's 60 days or less before departure, the fee is $69. These changes (and any others) to your booking can be made in the Manage Booking section on the EasyJet app or webpage.

Take advantage of EasyJet's impressive app

In 2019, EasyJet's app launched an interesting function: voice flight bookings . You can speak your departure city, destination and travel dates into your mobile's microphone and voilà -- the app will pull up available flights.

This new feature is in addition to the app's Book with Instagram feature that's already available. Using it, you can upload a screenshot of a destination you'd like to visit that you've snapped from social media. If EasyJet flies there (or close by), it will find the location and show you flight options.

You don't need a stamp

Unlike low-cost carrier Ryanair, which mandates non-EU/EEA passengers must have their travel documents checked and stamped at the Ryanair Visa/Document Check Desk before certain flights, EasyJet has no such rule.

If you have your boarding pass and you're not checking a bag, the airline recommends you arrive 60 minutes before your scheduled departure and proceed directly to security. If you need to check a bag, it's best to arrive a minimum of 90 minutes ahead of your scheduled flight to most destinations; however, this may be different when flying to or from spots like Egypt, Israel, Jordan, Morocco and Serbia.

So, make sure to check the EasyJet website ahead of time when traveling between those countries. Also, note that bag drop closes 40 minutes before the departure time for most flights (60 minutes if departing from the aforementioned countries). And because many airports have self bag drops, be prepared to tag your bag yourself in some cases.

Know the carry-on luggage rules

All passengers can bring one bag on board with a maximum size of 22x18x10 inches including handles and wheels. There is no weight limit, but you must be able to lift your bag into the overhead bin.

Travelers who have purchased an extra-legroom/up front seat, FLEXI fare or hold an EasyJet Plus card can bring an added personal item to place under the seat with a maximum size of 18x14x8 inches.

In some cases, the airline staff may be lax to enforce this one-bag-only rule if you are flying with one bag and one small personal item, like a purse. In other cases, the staff at the gate may strongly enforce the rule. So, if you decide to push the limit and travel with an additional personal item that's not included in your fare, be prepared to put the smaller item inside your carry-on bag if asked, in order to avoid paying extra fees.

According to EasyJet, there is only room for 70 cabin bags in the airplanes' overhead lockers. All remaining cabin bags will be checked and can be collected from the baggage carousel on arrival. So, if you want to be certain your baggage travels with you in the cabin, pack a backpack that can fit under the seat or purchase speedy boarding to be one of the first passengers on the plane.

Know the checked luggage rules

Each traveler can bring three checked bags weighing under either 33 pounds, 51 pounds or 71 pounds. Checked baggage fees are dependent on route, flight and time of booking. If purchased online, prices range from $10 to $48 for bags weighing up to 33 pounds and from $21 - $52 for those weighing more than 33 pounds up to 51 pounds. An extra $17 for every 7 pounds of weight is added for bags weighing more than 51 pounds on up to 71 pounds.

Passengers can only pay to check the lower-priced 33-pound or less bag online. If you wait to pay for your bag at the airport, you'll be charged $55 at the bag-drop desk or $69 at the boarding gate for a bag up to 51 pounds. Additional weight can only be purchased online in increments of 7 pounds, either at initial booking or post-booking. If your bag weighs more than the amount you pre-purchased, expect to pay an extra $12 per pound above the pre-booked weight.

A final option is to take advantage of EasyJet's Hands Free option. This means that you check your carry-on bag at the bag drop, allowing you to navigate the airport and security checks efficiently without dragging a bag with you. The bags also reportedly arrive first off the baggage carousel. This service costs $10 per person, or $22 for a family or group of three to six passengers.

Here are TPG tips for checked baggage:

• Always weigh your bag before traveling.
• Pack a small travel scale to weigh it again before returning home.
• Book and pay for your checked luggage online to avoid extra charges for doing so at the airport.
• Ensure your checked baggage doesn't exceed the maximum size. The length + width + height must total under 108in.

Pay for your extras in advance

It's clear from reading the baggage rules that purchasing in advance will save you money. You should consider purchasing your seats and other extras in advance too, not only to save money but to avoid hassle and disappointment later on. Each aircraft has up-front seats, extra legroom seats and regular seats. Prices for seat selection range from $3- $11 for standard seats to $11 - $41 for front, extra legroom or overwing seats. FLEXI fares or EasyJet Plus have seat selection included.

If you choose not to pay extra for seats and are traveling with a group, be sure to check in as early as possible (remember, you can do so 30 days in advance) for the best chance of being seated together. Unfortunately, speedy boarding isn't available as a standalone purchase, but it's available to travelers with an EasyJet Plus card, FLEXI ticket or an up-front or extra-legroom seat.

Consider a FLEXI fare or EasyJet Plus

FLEXI fares allow changes to flight dates and times, plus a free 51-pound checked bag, dedicated bag drop, speedy boarding, Fast Track security at selected airports, a seat at the front of the airplane, an under-seat bag in addition to your cabin bag and a $10 (or currency equivalent) bistro voucher to spend onboard.

EasyJet Plus membership costs $275 per year and includes allocated seating every time you fly, dedicated bag-drop desks, Fast Track security at select airports, speedy boarding, an additional cabin bag and more. This option may be worth it if you fly EasyJet several times per year.

EasyJet partners with other airlines to fly you, well, everywhere

EasyJet flies to over 150 destinations across Europe and North Africa. They also partner with airlines like Emirates, Cathay Pacific, Norwegian, Singapore, Virgin and several others to help serve destinations the airline doesn't fly to itself, like spots in North America, the Caribbean, Asia and beyond. To book these flights go to Worldwide EasyJet .

Be prepared

If you haven't flown EasyJet in a while, you may be pleasantly surprised. Compared to some of the more bare-bones low-cost carriers, EasyJet can seem like a delight -- they even have a seatback pocket!

But don't get too excited. The seats don't recline and have a pitch of a mere 30 inches. All food and beverages are at an added cost, including water. You may have to line up for a while before boarding in order to board early enough to store your carry-on in the overhead bin.

To ensure you'll have a comfortable flight make sure to bring:

• Noise-canceling headphones
• Water (post-security)
• A neck pillow, if you plan to sleep
• A travel scarf or blanket, if you get cold

Read the fine print

This EasyJet cheat sheet will definitely help you prepare for your flight, but remember, the airline can change their policies at any time -- baggage limitations, check-in procedures or fees, etc. So be sure to read the conditions of your fare and ticket before purchasing. It's also a good idea to know and understand your rights as a flyer in case of delays, flight cancellations and strikes. Once you know the rules, your airport and in-flight experience will be much easier.

Moscow concert attack: More than 60 reported dead; ISIS claims responsibility

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What we know about the Moscow concert attack

• Men in camouflage broke into a Moscow concert hall and opened fire, shooting an unknown number of people, Russia’s prosecutor general said.
• The terror group ISIS has claimed responsibility but did not provide proof of the claim, which was made on ISIS-affiliated news agency Amaq on Telegram.
• Russia's Investigative Committee said that more than 60 people are dead after the attack at Crocus City Hall. Officials have said more than 100 others were injured.
• A fire also started inside Crocus City Hall, a large concert venue northwest of central Moscow. Firefighters have evacuated about 100 people from the basement of the building and efforts are underway to rescue people from the roof, Russian emergency officials said.
• Russia officials said they were investigating the attack as a terrorist act.
• A popular rock band was scheduled to play what appeared to be a sold-out show at the venue, which has a maximum capacity of more than 9,000 people.

Three children among those killed, state media reports

Chantal Da Silva

Three children were among the more than 60 people killed in yesterday's attack at Crocus City Hall, Russian news agency RIA Novosti reported, citing the Russian Ministry of Health.

Officials have warned that the death toll connected to the deadly incident may increase as the investigation continues.

Xi sends condolences to Putin

Chinese President Xi Jinping sent condolences to Russian President Vladimir Putin on Saturday after a deadly shooting at a concert hall near Moscow, saying China opposes all forms of terrorism and strongly condemns terrorist attacks.

China firmly supports the Russian government’s efforts to maintain national security and stability, Xi said, according to CCTV state television. 

Moscow bloodshed comes two decades after some of worst attacks in Russia

Phil Helsel

The shooting attacks in Moscow are the latest in a series of deadly terror attacks in the country since the 2000s.

In 2004, militants from Chechnya and elsewhere took hostages at a school in Beslan in southern Russia.

The militants demanded a withdrawal from Chechnya. Hostages were kept in a gymnasium, and 334 died — half of them children — when gunfire and explosions erupted when it was stormed. Hostages’ families were critical of the rescue operation. Russian prosecutors later cleared authorities .

Two years prior, in 2002, Chechen separatists attacked the Dubrovka Theater in Moscow and took more than 700 people hostage. Russian forces used gas, and 129 hostages died. The attackers were killed.

More recently, in 2017 a suicide bomber from Kyrgyzstan killed 15 people as well as himself in an attack on a St. Petersburg subway. In 2013, two bombers killed a combined 34 people in attacks on a railway station and a trolleybus in Volgograd.

The group Islamic State, also known as ISIS, claimed responsibility for the attacks Friday at the Crocus City Hall venue.

Putin wishes victims well, deputy prime minister says

President Vladimir Putin is thinking of those injured in today’s attack and thanked doctors, a Russian government official said according to state media.

State media TASS reported that “Putin wished all those injured in the emergency at Crocus City Hall to recover and conveyed his gratitude to the doctors, Golikova said,” referring to Tatiana Golikova deputy prime minister for social policy, labor, health and pension provision.

More than 60 dead, and death toll could grow, Russian agency says

Russia’s Investigative Committee said Saturday that more than 60 people have died in the attack, and warned the number may increase.

“The bodies of the dead are being examined. It has been previously established that more than 60 people died as a result of the terrorist attack. Unfortunately, the number of victims may increase,” according to the Investigative Committee, which is a federal state agency.

Russia's Ministry of Internal Affairs and the security agency FSB are continuing to investigate, the committee said in a statement, and weapons and ammunition have been found.

U.S. warned Russia about planned terrorist attack in Moscow, NSC says

Monica Alba

The United States shared information about a potential terrorist attack in Moscow with Russia’s government earlier this month, a spokesperson for the National Security Council said.

The U.S. Embassy in Russia on March 7 warned U.S. citizens to avoid crowds and said it was monitoring reports that extremists might attack large gatherings in Moscow.

“Earlier this month, the U.S. Government had information about a planned terrorist attack in Moscow — potentially targeting large gatherings, to include concerts — which prompted the State Department to issue a public advisory to Americans in Russia,” NSC spokesperson Adrienne Watson said.

“The U.S. Government also shared this information with Russian authorities in accordance with its longstanding ‘duty to warn’ policy,” Watson said.

Putin recently dismissed ‘provocative’ warning about potential attacks

In remarks that aired three days ago, Russian President Vladimir Putin accused the West of “provocative statements” about potential terror attacks in Russia, and dismissed them.

“I’ll remind you of recent, let’s say directly, provocative statements of certain official Western structures about potential terror attacks in Russia,” Putin said.

“All of this looks like obvious blackmail and an attempt to intimidate, destabilize our country,” he said before the state security agency FSB.

Putin in those remarks did not specify a country or warning. The U.S. embassy in Russia on March 7 warned U.S. citizens to avoid crowds .

“The Embassy is monitoring reports that extremists have imminent plans to target large gatherings in Moscow, to include concerts, and U.S. citizens should be advised to avoid large gatherings over the next 48 hours,” the U.S. embassy warned.

Guards at concert hall didn't have guns, state news says

The Associated Press

Guards at the concert hall didn’t have guns, and some could have been killed at the start of the attack, Russian media reported.

Some Russian news outlets suggested the assailants fled before special forces and riot police arrived.

Reports said police patrols were looking for several vehicles the attackers could have used to escape.

U.S. had been gathering intelligence that ISIS could attack Russia

Ken Dilanian

The U.S. had been gathering intelligence for months that ISIS could mount a mass casualty attack in Russia, two U.S. officials confirmed to NBC News.

That information led to a March 7 warning issued by the U.S. embassy in Russia about possible extremist attacks, including at concerts, urging people to stay away from large gatherings, one of the officials said.

That official said the claim of responsibility today by ISIS appears to be genuine, though no final assessment had been made about who was responsible.

Some Moscow concertgoers filmed events as they unfolded Friday night, when gunmen opened fire inside a theater and people ran to take cover in fear for their lives.

Witness says gunfire was first thought to be construction noise

A witness to today’s armed attack on Moscow’s Crocus City Hall told a state news agency that they first mistook the gunfire for sounds of an installation being dismantled.

“First, we started hearing typical loud pops, but it was impossible to understand that they were gunshots. We thought that something was falling, as exhibitions were being dismantled at that moment, and someone seemed to be dropping something large,” Mikhail Semyonov told TASS .

“Then, the bangs were getting more and more frequent. Suddenly, there was a scream, and the bangs started to be heard as bursts. Then it became clear that it was shooting,” he said.

ISIS claims responsibility for attack but does not provide proof

The terror group Islamic State has claimed responsibility for the attack in Moscow.

The group, also known as ISIS, did not provide any proof of its claim, which came from ISIS-affiliated news agency Amaq on Telegram.

The group’s members have carried out a number of terror attacks, including the 2015 attacks in Paris that killed 130 people.

Children among the victims, Russia's children commissioner says

Yuliya Talmazan

Russia’s commissioner for children’s rights, Maria Lvova-Belova, said children were among the victims of tonight's attack.

"Information about their condition is regularly updated," Lvova-Belova said on Telegram. "Any additional assistance will be provided immediately."

She later told Russia 24 TV channel that at least two children had been injured, including one boy with a gunshot wound.

Earlier, Russian officials released a preliminary casualty toll of at least 40 people dead and more than 100 injured.

France, U.K., Germany condemn attack

Officials from France, the U.K. and Germany were among those who expressed their condolences to the victims of the attack at the Crocus concert hall.

"The images of the terrible attack on innocent people in Crocus City Hall near #Moscow are horrific," Germany's Foreign Office said on X . "The background must be investigated quickly. Our deepest condolences with the families of the victims."

"We condemn the terrorist attack in the Crocus City Hall near Moscow," the U.K.'s embassy in Russia said . "This is a terrible tragedy."

Meanwhile, France's foreign ministry called for "full light" to be shed on "these heinous acts."

Public events across Russia called off after attack

Several regional leaders across Russia, including in the annexed Kherson region of Ukraine, have canceled public events this weekend over security considerations after the deadly concert attack in Moscow.

Shortly after the attack, Moscow Mayor Sergey Sobyanin canceled all sports, cultural and other public events in Moscow this weekend. State news agency TASS also quoted Russia's cultural ministry as saying that mass and entertainment events in federal cultural institutions have been canceled in the coming days.

Zelenskyy adviser speaks out about attack

President Volodymyr Zelenskyy’s adviser denied that Ukraine was involved in the deadly Crocus concert hall attack.

“Ukraine certainly has nothing to do with the shooting/explosions in the Crocus City Hall (Moscow Region, Russia),” Mykhailo Podolyak wrote on X. “It makes no sense whatsoever.”

No evidence has emerged to suggest Ukraine may have been involved, but Ukrainian officials may be trying to pre-empt accusations, as some Kremlin hawks have already started pointing at Kyiv. 

Asked whether the shooting was at all tied to the war in Ukraine, U.S. National Security Council spokesperson John Kirby said: “There is no indication at this time that Ukraine, or Ukrainians, were involved in the shooting, but again, this just broke. We’re taking a look at it, but I would disabuse you at this early hour have any connection to Ukraine.”

Videos posted to social media appear to show chaos inside Moscow's Crocus City Hall during and after a terrorist attack.

Some videos include what sound like gunshots and show men with rifles, as concertgoers frantically try to exit the venue.

State Department issues warning to Americans in Moscow

Jason Abbruzzese

The State Department said that the U.S. Embassy in Moscow is aware of the terrorist attack on Crocus City Hall and that U.S. citizens should avoid the area and follow the instructions of local authorities.

"The U.S. government’s ability to provide routine or emergency services to U.S. citizens in Russia is severely limited, particularly in areas far from the U.S. embassy in Moscow, due to Russian government limitations on travel for U.S. embassy personnel and staffing, and the ongoing suspension of operations, including consular services, at U.S. consulates in Russia," the State Department said in a message posted to its website .

'What a nightmare in Crocus,' Widow of opposition leader Alexei Navalny condolences about concert attack

Yulia Navalnaya, the widow of Russian opposition leader Alexei Navalny who died in prison last month, expressed her condolences about the attack Friday.

"What a nightmare in Crocus," Navalnaya wrote on X. "Condolences to the families of the victims and quick recovery to the injured. Everyone involved in this crime must be found and held accountable."

320 firefighters, 3 helicopters working to put out fire

Russia's Ministry of Emergency Situations said the number of rescue crews responding to the attack is growing and now includes more than 320 firefighters, 130 emergency vehicles and three helicopters dumping water on the burning concert venue.

Moscow regional governor says 40 dead, more than 100 injured

Moscow Regional Governor Andrei Vorobyov said on Telegram that at least 40 people are dead and more than 100 injured in the terrorist attack, confirming figures previously reported by Russian state news.

Putin informed about concert venue attack 'in the first minutes,' Kremlin spokesperson says

Kremlin spokesperson Dmitry Peskov said President Vladimir Putin was informed about the shooting at the Crocus concert hall "in the first minutes" of the attack, Russian state news agency RIA reported.

The president is receiving information about what is happening and the measures being taken through all relevant services and is giving necessary instructions, Peskov said according to RIA.

Russian journalist was inside concert venue when gunmen entered

Russian news agency RIA Novosti said on Telegram that one of its reporters was inside the venue when gunmen entered and began shooting concertgoers.

The journalist said that at least three unmasked gunmen in camouflage entered the hall a few minutes before 8 p.m. Moscow time. They shot people point-blank and threw incendiary bombs, according to the journalist.

Russia's foreign ministry spokesperson calls incident 'bloody terrorist attack'

Maria Zakharova, spokesperson for Russia's foreign ministry, called the Friday night incident at the Crocus City Hall in Moscow a "bloody terrorist attack" as she called for "strong condemnation" from the international community.

"Now, as the Russian authorities have stated, all efforts are being devoted to saving people," Zakharova said. "The entire world community is obliged to condemn this monstrous crime!"

U.S. national security spokesperson says embassy has told Americans to avoid large gatherings in Moscow

Kyla Guilfoil

National Security Council Spokesman John Kirby addressed the attack in Moscow at a White House press briefing Friday afternoon, calling it a “terrible, terrible shooting attack.”

“The images are just horrible and just hard to watch and our thoughts obviously are going to be with the the victims,” Kirby said.

Kirby added that the U.S. embassy has notified all Americans in Moscow to avoid large gatherings, concerts, shopping malls, etc., and “stay put where they are” for their safety.

Russian media says 40 dead, more than 100 injured at concert attack

TASS, Russia's state-owned news agency, and RIA Novosti are reporting that Russia's FSB security agency has put the preliminary casualty count at 40 dead and more than 100 injured by a terrorist attack on a Moscow-area concert venue.

NBC News has not confirmed those casualty numbers.

Roof of concert venue at risk of collapse, Russian media says

Russian news agency RIA Novosti said on Telegram that the roof of the building near the concert venue's stage has begun to collapse.

Video posted to Telegram by RIA Novosti showed fire continue to blaze inside the venue.

Moscow area governor says more than 70 ambluances at scene of attack

Andrei Vorobyov, Moscow's regional governor, said on Telegram that more than 70 ambulances have been dispatched to the scene of concert venue attack.

“Everything is being done at the scene to save people," he wrote in the Telegram message. "The Special Rapid Response Unit (SOBR) has been deployed. There are over 70 ambulance carriages near Crocus, doctors provide the necessary assistance to all victims."

Nigel Chiwaya

Russia’s prosecutor general office says number of victims still being determined

Russia's prosecutor general said on Telegram that officials are working to determine how many people have been killed or hurt in the concert attack.

“On behalf of Igor Krasnov, the prosecutor of the Moscow region has gone to the scene of the incident at Crocus City Hall to coordinate the actions of law enforcement agencies," the prosecutor general's Telegram account posted. "Tonight, before the start of the event in the concert hall in Krasnogorsk, unknown men in camouflage clothes broke into the building and started shooting."

"The number of victims is being determined, a fire started in the entertainment center building, and citizens are being evacuated."

Moscow's mayor cancels weekend events

Moscow Mayor Sergei Sobyanin said on Telegram that he was canceling all public events in Moscow this weekend.

"I have taken the decision to cancel all sports, cultural and other public events in Moscow this weekend," he said. "I ask of you to treat this measure with understanding."

Popular rock band was to play sold-out venue that can hold 9,500

Tim Stelloh

A popular rock band was scheduled to play what appeared to be a sold-out show at the Moscow concert hall where there were reports of gunmen in combat fatigues opening fire.

Picnic, formed in 1978, was to play at Crocus City Hall, west of central Moscow.

The multilevel facility in Krasnogorsk has a maximum capacity of 9,527 people. Booking sites show the event was sold out.

Russia's aviation agency says additional security added to Moscow airports

The Russian aviation agency Rosaviatsiya said that additional security measures are being introduced in Moscow airports

"Due to increased security measures, we ask passengers to arrive at Sheremetyevo, Domodedovo, Vnukovo and Zhukovsky airports in advance," the agency said on the Telegram messaging app.

Moscow's emergency ministry says it is working to extinguish fire

Moscow’s emegency ministry said it was working to extinguish a fire that began at the music venue.

The ministry said about 100 people were evacuated from the building, and it was working to rescue people from the roof.

Russian media says state security taking action

Russia's news outlet RIA Novosti said that the country's security agency, the FSB, is taking measures to respond to the shooting at a concert hall near Moscow.

Videos posted by Russian media show men with rifles moving through area

Extended rounds of gunfire could be heard on multiple videos posted by Russian media and Telegram channels. One showed two men with rifles moving through a concert hall. Another one showed a man inside the auditorium, saying the assailants set it on fire, with incessant gunshots ringing out in the background.

Andrei Vorobyov, the governor of the Moscow region, said he was heading to the area and set up a task force to deal with the damage. He didn’t immediately offer any further details.

Russian media reports said that riot police units were being sent to the area as people were being evacuated.

Russian news outlets report gunman opened fire at Moscow concert hall

Several gunmen in combat fatigues burst into a big concert hall in Moscow on Friday and fired automatic weapons at the crowd, injuring an unspecified number of people, Russian media said.

Russian news reports said that the assailants also used explosives, causing a massive blaze at the Crocus City Hall on the western edge of Moscow. Video posted on social media showed huge plumes of black smoke rising over the building.

Russia’s state RIA Novosti news agency reported that at least three people in combat fatigues fired weapons. The state Tass news agency also reported the shooting.

U.S. warned of imminent Moscow attack by ‘extremists,’ urges citizens to avoid crowds

Patrick Smith

U.S. citizens in  Moscow  had been warned to avoid large gatherings earlier this month because of heightened fears of a terrorist attack.

The U.S. Embassy in the Russian capital said it was “monitoring reports that extremists have imminent plans to target large gatherings in Moscow, to include concerts, and U.S. citizens should be advised to avoid large gatherings over the next 48 hours.”

U.S. citizens should avoid crowds, monitor local media for updates and “be aware of your surroundings,” it said in a brief  online update .

Read the full story here.