sample apology letters

Letter of Apology • Apology Letter

Free sample letters of apology for personal and professional situations.

559 apology letter templates you can download and print for free. We have advice on writing letters of apology plus sample letters for personal, school, and business situations.

Here are the 10 most popular Apology Letters:

  • Apology Letter for Behavior
  • Apology And This Will Never Happen Again
  • Apology Letter for Misconduct
  • Apology for Food Poisoning
  • Letter of Apology to Teacher
  • Apology Letter for Infidelity
  • Apology for Overbooking Pre-Arrival
  • Apology to Landlord
  • Apology Letter to Boss
  • Apology for Jealousy
  • Apologizing When You Don't Mean It
  • How Not To Write An Apology
  • Apology Letter Tips
  • How to Write an Apology to Your Spouse
  • Writing a Letter of Apology
  • General Apology Letters
  • Apology For College Tardiness
  • Apology For Missing College Class
  • Apology Detailing What Went Wrong
  • Apology For Apologizing Too Much
  • Apology For Blocking Someone
  • Apology For Flaking On Group Project
  • Apology For Not Attending
  • Late Apology
  • Apology Accompanying Partial Payment
  • Apology For Additional Expense Personal
  • Apology For Complaining About Expense
  • Apology For Late Submission
  • Apology For Rejecting Offer
  • Apology For Rushing You
  • Apology For Tight Budget
  • Apology For Car Causing Damage
  • Apology For Child Breaking Item
  • Apology For Complaining So Much
  • Apology For Condition Of House Or Yard
  • Apology For Dog Poop
  • Apology In Advance For Loud Party
  • Apology To HOA
  • Sorry Cannot Attend Due To Human Rights Issue
  • Apology For Adding To Schedule
  • Apology For Error College Admissions Process Administration
  • Apology For Error College Admissions Process Student
  • Apology Including Request
  • Apology For Privacy Breach School
  • Declining College Acceptance
  • Text Message Apology
  • Text Message Mass Apology
  • Apology For Being Late Happy Reason
  • Apology For Being Late Sad Reason
  • Apology For Huge Mistake
  • Apology For Video Game Argument
  • Apology For Big Mistake
  • Apology For Not Following Through
  • Apology For Small Mistake
  • Apology With Action Steps
  • Apology For Gambling
  • Apology For Online Miscommunication
  • Apology Not Your Fault
  • Sorry For Gallows Humor
  • Apology For Bad Meal
  • Apology For Not Coming To Party
  • Apology For Not Donating
  • Apology With Pledge To Donate
  • Sorry You Dont Feel Well
  • Apology For Missing Rehearsal
  • So Sorry For Bothering You
  • Apology For Dog
  • Apology For Missing Appointment Waive Fee
  • Apology For Not Leaving A Tip
  • Apology And Offer To Avoid
  • Apology For Aggressive Behavior
  • Apology For Making Someone Late
  • Apology For Stealing Poem
  • Apology When Done Nothing Wrong
  • Sorry For Bothering You
  • Sorry For What I Said
  • Apology For Damage To Borrowed Car
  • Apology Rude On Facebook
  • Blanket Apology
  • Twitter Apology
  • Apology For Prank
  • Apology For Something You Dont Remember
  • Apology To Roommate Breaking Lease
  • Apology To Roommate Cleaning
  • Apology To Roommate Late Payment
  • Apology for Bad Driving
  • Non-Apology Apology
  • Apology Letter For Bad Job Housesitting
  • Apology Letter For Flaking
  • Apology Letter For Missing Meeting
  • Apology Letter Social Media
  • Apology On Twitter
  • Apology for Delayed Response
  • Apology for Hitting Car
  • Apology Not Attending Wedding
  • Informal Apology Letter
  • Apology Letter for Late Payment
  • Apology Letter for Mistake
  • Blank Apology Letter
  • Casual Apology Letter
  • Criminal Apology Letter
  • Cultural Misunderstanding Apology Letter
  • Formal letter of Apology
  • Insincere Apology Letter
  • Letter of Apology for Delay
  • Letter of Apology Examples
  • Letter of Apology for Mistake
  • Letter of Apology
  • Mocking Apology Letter
  • Sample Apology Letter
  • Apology Letter for Dog Bite
  • Apology Letter for Not Attending Funeral
  • Apology Letter for Vehicle Damage
  • Apology Letter from Church
  • Apology Letter Without Admitting Guilt
  • Personal Letters of Apology
  • Apology For Breaking Promise
  • Apology For Forgetting Anniversary
  • Apology For Interrupting During Personal Conversation
  • Apology For Not Being Present During Crisis
  • Apology For Thoughtless Comment
  • Apology For Being Toxic
  • Apology For Using Wrong Pronoun
  • Apology To Rebuild Trust Personal
  • Apology Validating Other Person Personal
  • Apology For Venting
  • Apology With Promise
  • Apology For Coming On Too Strong
  • Apology For Crossing A Line
  • Apology For Crying Wolf
  • Apology For Giving Up
  • Apology For Insecurity
  • Apology For Leading Someone On
  • Apology For Past Mistakes
  • Apology For Ruining Your Life
  • Apology With Gift
  • Apology For Disrespecting Religion Or Faith
  • Apology For Downplaying Pain
  • Roommate Apology
  • Roommate Apology With Request
  • Apology For Dating Your Ex
  • Apology For Judging And Lecturing
  • Apology For Overreacting Due To Health Issues
  • Apology For Overreacting Due To Personal Trauma
  • Basic Apology Personal
  • Regrets For Not Attending Event
  • Apology For Canceling Plans
  • Apology For Movie Argument
  • Apology For Not Respecting Decision
  • Apology For Not Stepping Up
  • Apology For Persistence
  • Apology For Argument Standing Ground
  • Apology For Insensitivity
  • Apology For Not Attending Gathering
  • Apology For Political Argument Agree To Disagree
  • Apology For Being Blunt
  • Apology For Being Distant
  • Apology For Transmitting Contagious Disease
  • Sorry For Believing Lies
  • Sorry For Caregiver Fatigue
  • Sorry I Was Only Trying To Help
  • Apology For Embarrassing Someone
  • Apology For Insulting Spouse
  • Apology For Not Supporting Child Fundraiser
  • Apology For So Many Texts
  • Apology For Spreading Illness
  • Clueless Apology Letter
  • Sorry For Misspelling Name
  • Sorry I Forgot To Get Item
  • Sorry I Woke You
  • Apology For Ruining Trip
  • Personal Apology For Injury
  • Sorry For Losing Contact
  • Sorry For Losing Your Pet
  • Apology For Anxiety
  • Apology For Argument About Political Leader
  • Apology For Bad Joke
  • Apology For Forgetting To Invite You
  • Apology For Ghosting
  • Apology For Not Showing Up After RSVP
  • Apology For Not Showing Up For Date
  • Apology For Questioning Your Judgment
  • Apology For Sharing On Social Media
  • Apology For Waking Baby
  • Apology For Waking Someone
  • Apology For Walking In On You
  • Apology For Watching Show Without You
  • Apology For Ignoring Person
  • Apology For Not Believing Person
  • Apology For Snooping
  • Apology For Stealing Girlfriend
  • Apology For Trigger
  • Christian Apology Letter
  • Sorry That I Let You Go
  • Apology Didn't Visit Sick Friend
  • Apology For Hurtful Language
  • Apology For Lice
  • Apology For Misgendering
  • Apology For Political Argument
  • Apology For Taking Advantage Child Care
  • Apology Houseguest Ruined Something
  • Apology For Accusing Cheating
  • Apology For Arrogance
  • Apology For Bad Date
  • Apology For Bad First Impression
  • Apology For Being Creepy
  • Apology For Breaking Item
  • Apology For Canceling Date
  • Apology For Leaving Someone Out
  • Apology For Lost Item
  • Apology For Passive Aggressive Behavior
  • Apology On Behalf Of Partner
  • Apology for Drunk Text
  • Apology for Everything
  • Apology for Not Texting Back
  • Apology Letter For Being Rude To Dog
  • Apology Letter For Flaking On Lunch
  • Apology Letter For Flipping Out
  • Apology Letter For Overreacting
  • Apology Letter Spreading Disease
  • Apology for Wrong Name
  • Apology to Get Ex Back
  • Apology to In-Laws
  • Apology to Old Friend
  • Apology for Bounced Check
  • Apology for Noise
  • Apology for Verbal Abuse
  • Apology Letter for Cancellation
  • Apology Letter for Cell Phone Use
  • Apology Letter for Missing Appointment
  • Apology to Pastor Repentance Letter
  • Alcoholics Anonymous Apology Letter
  • Apologize Letter for Not Attending
  • Apology Divorce Letters
  • Apology Letter to Boyfriend
  • Apology Letter for Accidental Damage
  • Apology Letter for Being Tardy
  • Apology Letter for Coming Late
  • Apology Letter For Hurt Feelings
  • Apology Letter for Not Attending
  • Apology Letter for Pet Behavior
  • Apology Letter Girlfriend
  • Apology Letter on Behalf of Child
  • Apology Letter to Child
  • Apology Letter to Ex
  • Apology Letter to Grandparent
  • Apology Letter to Husband
  • Apology Letter to Wife
  • Child Apology to Friend
  • Letter Apology for Absence
  • Letter of Apology � Personal
  • Letter of Apology to a Friend
  • Letter of Love Apology
  • Neighbor Apology Letter
  • Apology Letter Breaking Trust
  • Apology Letter for Forgetting
  • Apology Letter for Lost Item
  • Letters of Apology for Misbehavior
  • Apology For Accidentally Taking Item
  • Apology For Illegal Dumping
  • Apology For Poaching
  • Apology For Laundry Room Etiquette
  • Apology For Misbehavior On Airplane
  • Apology For Parking In Wrong Spot
  • Apology For Spoiling A Movie Or TV Show
  • Apology For Theft
  • Apology For Personal Misstep
  • Apology For Disregarding Public Health Guidance
  • Apology For Downplaying Pandemic
  • Apology For Spreading Covid
  • Apology For Cultural Appropriation
  • Apology For Hurtful Behavior
  • Apology For Forgetting Dietary Restrictions
  • Apology For Forgetting To Check
  • Apology For Forgetting To Pick Someone Up
  • Apology For Using Leverage
  • Sorry For Dismissing Pandemic Concerns
  • Sorry For Exposing To Virus
  • Sorry For Hoarding Products
  • Sorry For Not Following Health Guidelines
  • Sorry For Violating Shelter-In-Place Orders
  • Apology All My Fault
  • Apology For Being Insensitive
  • Apology For Making Fun
  • Apology For Outburst
  • Sorry For Being Curt With You
  • Sorry For Being Defensive
  • Sorry For Falsely Accusing You
  • Apology For Clogging Toilet
  • Apology For Invading Privacy
  • Apology For Mansplaining
  • Apology For Wedding Behavior
  • Sorry For Being A Jerk
  • Sorry For Being Mean
  • Sorry For NSFW Message
  • Apology For Allergen
  • Apology For Bad Housesitting
  • Apology For Borrowing Without Asking
  • Apology For Insult
  • Apology For Insulting Your Child
  • Apology For Insulting Your Ex
  • Apology For Being Lazy
  • Apology For Body Slamming
  • Apology For Bringing Up Painful Subject
  • Apology For Abandoning Child
  • Apology For Abandoning Partner
  • Apology For Affair
  • Apology For Avoiding Someone
  • Apology For Cursing
  • Apology For Emotional Affair
  • Apology For Racist Comment
  • Apology For Running Over Pet
  • Apology For Temper
  • Apology for Bad Apology
  • Apology for Joke
  • Apology for Offensive Behavior
  • Apology for Offensive Tweet
  • Apology Letter Alcoholic 12 Steps
  • Apology Letter Alcoholic Step 9
  • Apology Letter Yom Kippur
  • Apology Letter Yom Kippur Betray Trust
  • Apology Letter Yom Kippur Bad Behavior
  • Apology for Addiction
  • Apology for Getting Angry
  • Apology for Offending Someone
  • Apology to Victim
  • Apology to Victim Family
  • Apology for Assault
  • Apology for Fire Alarm
  • Apology for Gossip
  • Apology for Graffiti
  • Apology for Harassment
  • Apology for Sexual Harassment
  • Apology for Talking in Class
  • Apology for Trespassing
  • Apology for Vandalism
  • Apology Letter For Drunkenness Funny
  • Apology Letter for Plagiarism
  • Apology Letter for Teasing
  • Apology Letter for Unfaithfulness
  • Apology Letter to Friend for Rudeness
  • Apology to Pastor Church Disruption
  • Apology Letter to Principal for Absence
  • Apology Letter to Principal for Rule Breaking
  • Insincere Apology Letter for Plagiarism
  • Insincere Apology Letter for Shoplifting
  • Apology Letter for Cheating
  • Apology Letter for Shoplifting
  • Apology Letter for Stealing
  • Apology Letter to Judge
  • Apology Letter to Police
  • Car Accident Apology Letter
  • Child Apology to Teacher
  • Letter of Apology to a Teacher
  • Letter of Apology to the Court
  • Teen Apology to School
  • Apology Letter False Accusations
  • Apology Letter for Flirting
  • Apology Letter for Libel
  • Apology Letter for Slander
  • Apology Letter for Telling a Secret
  • Workplace Letters of Apology
  • Apology For Interrupting During Meeting
  • Apology For Oversight At Work
  • Apology For Taking Credit For Idea
  • Apology Letter From Boss
  • Apology For Joint Workplace Project
  • Apology For Additional Expense Business
  • Apology For Quitting Job
  • Apology For Short Notice
  • Apology For Not Being More Clear
  • Apology For Adding To Workload
  • Apology For Bothering You Again
  • Apology For Going Over Budget
  • Apology For Not Understanding Technology
  • Apology For Proofreading Error
  • Apology For So Many Emails
  • Apology For Technology Failure
  • Apology For Wrongly Ordering Item
  • Apology For Zoom Incident
  • Sorry For Forgetting Video Call
  • Sorry For Inappropriate Behavior Video Call
  • Sorry For Stressful Workplace
  • Apology For Going Home Early
  • Apology For Not Completing Clerical Task
  • Apology For Not Preparing For Meeting
  • Apology For Sending Package Late
  • Sorry For Not Being A Team Player
  • Sorry I Thought You Were Working On That
  • Apology For Backstabbing Coworker
  • Apology For Missing Deadline
  • Apology For Mistake Can Fix
  • Apology For Mistake Can't Fix
  • Apology For Eating Your Office Food
  • Apology For Giving Unauthorized Interview
  • Apology For Reply All Email
  • Apology For Work Dress Code Violation
  • Apology For Taking Client
  • Apology Didn't Receive Email
  • Apology For Copyright Violation
  • Apology For Work Mistake Need Help
  • Apology For Workplace Politics
  • Apology Lying On Resume
  • Apology Shared Company Secret
  • Apology Working Slowly
  • Apology For Bad English
  • Apology For Crying
  • Apology For Procrastination
  • Apology For Typos
  • Apology For Wrong Information
  • Apology For Wrong Name Email
  • Apology for No Show Interview
  • Apology for Oversleeping
  • Apology for Work Mistake
  • Apology Letter For Assuming
  • Apology Letter For Resigning Volunteer Position
  • Apology for Insubordination
  • Apology for Unprofessionalism
  • Apology to Professor
  • Apology Letter Declining a Job Offer
  • Apology Letter Not Coming to Work
  • Apology Letter to a Boss
  • Apology Letter to Client
  • Apology Letter to Lecturer
  • Professional Apology Letter
  • Apology Letter Email Error
  • Apology Letter for Hacked Account
  • Apology Letter to Employer Second Chance
  • Apology Letter to Former Employer
  • Apology Letter to Get Job Back
  • Sample Letters of Apology from a Business
  • Apology For Customer Service
  • Apology For Data Breach
  • Apology For Delayed Product Launch
  • Apology For Manufacturing Flaw
  • Apology For Miscommunication With Client
  • Apology For Misleading Advertisement
  • Apology For Product Recall
  • Apology For Website Technical Issues
  • Apology To Rebuild Trust Business
  • Apology Validating Other Person Business
  • Apology For Quality Issue
  • Apology For Bad Hair Cut Or Color
  • Apology For Bad Manicure
  • Apology For Damage
  • Apology For Installation Issue
  • Apology For Unsanitary Conditions
  • Business Raising Rates With Apology
  • Raising Premiums With Apology
  • Raising Rent With Apology
  • Senior Level Apology
  • Apology For Delay Due To Volume Of Orders
  • Apology For Holiday Delays
  • Apology For Privacy Breach Business
  • Basic Apology Business
  • Third Party Apology
  • Apology For Business Closure
  • Apology For Cancelling Event
  • Apology For Cancelling Order
  • Apology For Cancelling Reservation
  • Apology For Injury At Business
  • Apology For Late Delivery
  • Apology For Rude Employee
  • Apology For Allergen Restaurant
  • Apology For Dress Code Enforcement Mistake
  • Apology For Inconvenience
  • Apology Didn't Return Phone Call
  • Apology For Inaccurate Bill
  • Apology For Professional False Promise
  • Apology For Server Outages
  • Apology On Behalf Of Staff
  • Apology To Library
  • Apology for Double Charge
  • Apology for Hotel Overbooking
  • Apology for Overcharge
  • Apology to Bad Review
  • Apology to Guest
  • Apology Letter For Low Rating
  • Apology Letter For Misleading Customer
  • Apology Letter For Missing Medical Appointment
  • Apology for Defective Product
  • Apology for Long Wait Time
  • Apology for Unsolicited Email
  • Apology to Candidate
  • Apology to Patient
  • Apology to Unsatisfied Customer
  • Apology for Construction Noise
  • Out of Stock Apology Letter
  • Apology Letter from Airline
  • Apology Letter from Airline Compensation
  • Apology Letter for Copyright Infringement
  • Apology Letter for Customer
  • Apology Letter from Business
  • Apology Letter from Hotel
  • Apology Letter in Business
  • Apology Letter to a Customer
  • Apology Letter to Employee
  • Letter of Apology Business
  • Letter of Apology to Customer
  • Letter of Business Apology
  • Apology Letter for Damaged Goods
  • Apology Letter Wrong Address
  • Apology Letter Wrong Item Shipped
  • Child Letters of Apology
  • Child Apology Disruptive Behavior
  • Child Apology For Cyberbullying
  • Child Apology For Forging Parent Signature
  • Apology For Missing Class
  • Apology For Late Thank You Note
  • Apology For Lying About Grades
  • Apology For Lying About Money
  • Apology For Not Completing Distance Learning Homework
  • Apology For Arguing Child
  • Apology For Sneaking By Child
  • Apology For Cutting Class
  • Sorry I Didnt Do Chores
  • Apology For School Dress Code Violation
  • Apology For Child Social Media
  • Apology For Student Absent Vacation
  • Child Apology Rude To Parents
  • Apology for Egging House
  • Apology Letter For Falling Asleep In Class
  • Apology Letter For Not Doing Homework
  • Apology Letter Yom Kippur Child
  • Child Apology for Being Mean To Sibling
  • Child Apology for Cursing
  • Child Apology to Classmates
  • Child Apology to Substitute Teacher
  • Child Apology for Name Calling
  • Child Apology Fill In The Blank
  • Child Apology for Bullying
  • Child Apology for Disrespect
  • Child Apology for Hitting
  • Child Apology for Lying
  • Child Apology to Parent
  • Apology Letter for Bad Attitude
  • Apology Letter for Forgery
  • Apology Letter for Wasting Time
  • Public Apology
  • Apology For Serial Harassment
  • Apology For Wrongful Conviction
  • Mass Apology Letter
  • Public Apology For Lying
  • Public Apology For Mockery Or Rudeness
  • Apology For Retweeting
  • Apology For Embezzlement
  • Apology For Political Colleague
  • Belated Apology
  • Athlete Apology for Cheating
  • Celebrity Apology for Arrest
  • Political Apology for Action
  • Political Apology for Statement
  • Public Apology for Affair
  • Apology Responses (NEW)
  • Response Apology Academic Discipline
  • Response Apology Amends
  • Response Apology Crime Acceptance
  • Response Apology Crime Rejection
  • Response Apology Work Discipline
  • Response Apology Offer Basic Personal
  • Response Apology Offer Declined
  • Response Apology Forgiven
  • Response Apology Need More Time
  • Response Apology Not Accepted
  • Response Apology Not Necessary

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90 Example Apology Letters, Guides and Samples

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How to Write an Impressive Apology Letter

Millie Dinsdale headshot

Millie Dinsdale

Cover image for article

“I said something I wish I hadn’t.”

“I really messed up.”

“I upset someone and I regret it.”

Humans are not perfect. We make mistakes—but we can also own up to those mistakes to atone for them.

That’s where an apology letter comes in.

Writing an apology letter shows that you recognize your mistake and allows you to ask for forgiveness.

Asking for forgiveness is a difficult but inevitable part of life. But how do you do it? We will break down how to write an effective apology letter in this post.

What Is an Apology Letter?

What should you include in an apology letter, what are the different types of apology letter, how do you write a business apology letter, how do you write a third-party apology, how do you write a mass apology letter, how do you write a personal apology letter.

At its most basic, an apology letter is a letter which says sorry.

But it’s not that simple. Often saying sorry is not enough.

Sorry is not a catch-all phrase for any mistake. If you accidentally spill someone’s drink, sorry is a perfectly acceptable response (you might also buy them a replacement!). But if you inadvertently cause someone to lose their job, the word sorry is not enough.

Image showing definition of an apology letter

In this case you’ll probably need to apologize, own up to your mistake, suggest a solution, and only then ask for forgiveness. Writing an apology letter is a good opportunity to cover that content.

Before we look at the different types of letters, there are a few things that you should do in each one.

Image showing the elements of an apology letter

1) Acknowledge Your Mistake

You should start every letter by explaining why you’re writing. An apology letter is no different.

By acknowledging your mistake, you can both own up to your error and inform the reader what the letter is about.

Acknowledging your mistake will let the reader know that you are sincere and that you are seeking forgiveness. It is important to acknowledge your mistake straight away—by not doing so, you can annoy the other person and make the situation worse.

For example, if you broke your friend’s favorite mug at work, you should go straight to them and explain your mistake instead of squirreling it back into the cupboard for them to find later.

Image showing why you should acknowledge your mistake

2) Apologize for Your Mistake

Now that you have stated your mistake it is time to apologize. Although sorry sums up what you are trying to say, it is sometimes better to be more specific.

Explain why you are sorry and acknowledge any negative outcomes from your mistake.

For example: if you accidentally lost an important document, acknowledge the extra work the person had to do and the stress that this loss must have caused.

Taking full responsibility is the best way to approach an apology, so try not to shift the blame onto anyone or anything else.

It is also best to avoid excuses if you can. Excuses can aggravate the situation and detract from your apology.

Image showing reason to take full responsibility

3) Share Your Plan to Resolve the Issue

It is all well and good to apologize, but what can you do to improve the situation? Let’s look at our previous example. Although there is nothing you can do about the lost document, you can promise that it will not happen again.

To convince your reader that your promise is not just empty words, you could present an action plan, like this:

I will create a physical backup folder for all documents in the future.

In addition to this, I will save all documents to an independent hard drive which I will leave at work. This means that they will stay safe, even if I lose my laptop.

Image showing sample resolution plan

4) Ask for Forgiveness

Asking for forgiveness is very important because it hands control of the situation over to the reader.

It also acknowledges that there are pieces of the relationship which need to be repaired. If you wanted to, you could take the opportunity to invite your reader to suggest their own solution before they forgive you.

This will help the person to feel like their opinions have been heard. It will also help you to understand the effect that the mistake had upon them.

For example:

I want to ask for forgiveness for my error. Are there any further steps I can take to ensure that this never happens again? I hope we can resolve this and continue to work together.

Image showing the importance of asking for forgiveness

There are four main types of apology letter:

Business Apology Letter

Third-Party Apology Letter

Mass Apology Letter

Personal Apology Letter

Each category has multiple usages.

For example, if you needed to write to your neighbor due to a disagreement, that would be a personal apology letter.

If you were writing to your boss after making a mistake, this apology letter would fall under the business category .

Image showing the types of apology letters

A business apology letter could be addressed to a client, a partner, a supplier, another firm, a partnered retailer, or stakeholders.

A business apology letter should be:

Be clear about the purpose of the e-mail and do not skirt around the point. Avoid any vague language as it will undermine the purpose of the letter.

Straight to the point

Business professionals receive multiple e-mails a day. If you waste their time with unnecessary words you may annoy them further rather than placate them.

Professional

Match the professional tone normally adopted by your company or business sector. If you are unsure what language to use, err on the side of caution. It is far better to be too formal than not formal enough.

Focused on a solution

Instead of focusing your e-mail on the problem, focus on the proposed solution which will put a positive twist on the letter without ignoring the issue.

As a result your business will be presented in a better light and you will have a higher chance of repairing your professional relationship.

Image showing elements of a business apology letter

Dear [insert customer name], We’re sorry we weren’t able to deliver your product on time. COVID-19 has caused a significant impact to our supply chain and has made restocking difficult. We understand your frustration and we are doing all we can to prevent any future incidences of this kind. While this does not make up for any inconvenience caused, we would like to offer you a 20% discount on your next order Please let me know if you have any other concerns or questions. Sincerely, [Name], [Title]

When Should You Write a Business Apology Letter?

You could address a business apology letter to a colleague, a boss, a customer, a supplier, or anyone else related to your place of business.

Here are a few examples of situations where a letter of apology might be needed:

If you have a problem with your supply chain and need to delay a delivery.

If you forgot an important meeting and arrived unprepared.

If you had to take a day off at the last minute meaning that a colleague has to take up extra work.

A third-party apology letter is one in which the writer is apologizing on behalf of someone else , such as a letter from a manager to a customer on behalf of an employee who behaved rudely.

Image showing what a third-party apology letter

A third-party apology letter should be:

Clearly directed

In the first line, let the recipient know who is writing and on behalf of whom. Explain why you are writing, and not the guilty party.

This may sound obvious but third-party apology letters need to be handled very carefully. Not only do you need to apologize for the actions of the perpetrator, you also need to apologize that the letter is not coming from them and likely apologize for your part in the situation, even unintentionally.

The recipient is not frustrated with you personally, so try to build and maintain a relationship with them. Treat the letter as an olive branch and take full advantage of the fact that you can shift blame.

Image showing the elements of a third-party apology letter

Example of a third-party apology:

Dear [insert name], We’re Chad’s parents, and we would like to apologize for Chad’s behaviour yesterday which resulted in Jen being bitten. We fully intend on having Chad apologize to Jen himself, but as his parents we wanted to add some context to the situation and also say we’re sorry as well. Chad often gets overstimulated, and we think that might have caused yesterday’s tragedy. He looks forward to his playdates with Jen, which leads us to believe that this is a one-off incidence. Nonetheless, his behavior is unacceptable and we have given him a strong talking to on why what he did was wrong. He has also been grounded, and will write an apology letter to Jen. Once again, we are truly sorry for any distress this may have caused. Yours sincerely, Bod and Sharon (Chad’s parents)

When Would You Require a Third-Party Apology Letter?

A third-party apology letter is required in one of two cases:

  • If the person at fault is unable to write an apology themselves.
  • If it is inappropriate for the person at fault to write the letter and it would be better for someone else to write it.

Image showing reasons to use a third-party apology letter

Examples of this second type are:

If a customer at a restaurant was abusive to another customer, the manager may wish to write an apology on behalf of the restaurant.

If a child bit another child at preschool the parent may wish to write an apology to the other parent.

If a dog was noisy and kept waking up next door’s baby, the owner may wish to write an apology to the parents.

A mass apology letter is one in which many people have been affected by a single issue. A mass apology letter should be:

Many people will need to read this letter so it should get to the point as quickly as possible. Make a sincere apology, and then say how you will fix the situation.

Use basic terminology and grammar to ensure that everyone can understand the meaning. You can use ProWritingAid’s Readability Report to identify any hard-to-read paragraphs. To achieve this, you should aim for a reading level that is suitable for a 5th grader or below.

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When Would You Require a Mass Apology Letter?

Mass apology letters are usually written by someone with responsibility for the care or experiences of a large group of people. It's important to strike the right tone so that you can maintain your authority and trust with the recipients.

Here are some instances in which you might need a mass apology letter.

To consumers if one of your products needs to be recalled after an issue was detected.

To residents if there was an avoidable power cut in your housing stock.

To parents if students were given the wrong information about upcoming exams.

Example of a mass apology letter:

Dear People of Townsville, On Friday, November 19, 2021 the city of Townsville was without electricity for four hours as a result of an overloading of the city’s grid. This was not scheduled, and therefore required an emergency response. We understand how difficult this must have been for you the citizens, particularly the business owners. We’d like to offer our sincerest apologies for the inconvenience caused, as well as any disruptions. We take incidents like this very seriously, and our team is already refining our maintenance schedules in order to avoid similar events in the future. We remain committed to ensuring that we sustain the high standard of service delivery that we hope you expect from us. Best, The Team at ABC Electrical

If you are writing your apology letter to friends, family, neighbors, relatives, acquaintances, or even strangers, and if it doesn’t serve or include a commercial purpose, you’re writing a personal apology letter.

A personal apology letter should be:

Conversational : Keep the tone informal to avoid sounding pompous and false. Make a direct apology to the recipient without hiding behind complex language.

Full of remorse : Unlike in the previous example, it is advised that you express your own emotions about the situation. It is important that the recipient believes you are truly sorry.

Focused on the relationship : The most important thing is to limit the damage that your mistake causes to your personal relationship with the person so make it clear that you care.

Image showing definition of a personal apology letter

When Would You Require a Personal Apology Letter?

A personal apology letter is probably the most versatile type on this list. Almost any apology that is not directly related to your work will require this form of apology.

Examples of when this type of apology might be appropriate are:

When you broke your mom’s favorite ornament with a bouncy ball.

If you lost your friend’s guinea pig whilst looking after it.

If you crashed into your neighbor’s garden wall and damaged it.

Example of a personal apology letter:

Dear Mrs. Steel, I’m really sorry for running over your garden gnomes the other day. My dad was teaching me to drive and I mistakenly touched reverse instead of forward. I’d be happy to replace them, though that may not happen immediately. I’ve taken a summer job at the mall and I’m committed to saving every penny so I can buy them back. I hope you find it in your heart to forgive me. Best, Ash

Should You Write a Letter, Text, or Call to Apologize?

When it comes to business, third-party, and mass apologies, letters and e-mails are the only way of doing things professionally.

A personal apology may feel stilted or unnatural as a letter and may be better delivered by text, phone call, or even in person. It totally depends on the situation and your relationship with that person.

The way that an apology is delivered is just as important as the content of it, so give this question some thought.

However as a general rule:

E-mail or letter :

If you are only acquaintances or if there is a large age gap between you and the other person. For example , if a 14-year-old cycled over her 67-year-old neighbor’s flowers, an e-mail or letter apology would be best.

If the mistake was minor and you are friends with the person or a similar age. For example , a student accidentally smashed another student’s mug.

If the mistake was bigger and you are friends with the person. This can also be a good option for family members when you cannot see them in person. For example , someone forgot their grandma’s birthday and the card arrived late.

In person :

If the mistake was major and it is a friend or family member that you can reasonably visit. For example , someone had a big argument with their best friend and realized afterwards that they were totally out of line.

Image showing how to deliver a personal apology

I sincerely apologize that I can’t write your letter for you. But that doesn’t mean that we can’t help. You can always revisit this article if you need a refresher.

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How to Write a Thoughtful Apology Letter (Inspiring Examples)

By Status.net Editorial Team on October 13, 2023 — 14 minutes to read

  • Understanding Apology Letters Part 1
  • Components of an Effective Apology Letter Part 2
  • Professional Apology Letter Template Part 3
  • Business Apology Letter Template Part 4
  • Professional Apology Letter Template (Workplace Mistake) Part 5
  • Apologizing to Your Manager: A Professional Email Example Part 6
  • Coping with Customer Complaints: Apology Email Example Part 7
  • Offering Compensation: Example Part 8
  • Delivering a Third-Party Apology: Example Part 9
  • A Formal and Sincere Apology Template with Example Part 10
  • Writing a Personal Apology Letter Part 11
  • Personal Apology Letter Template Part 12

Part 1 Understanding Apology Letters

Why apology letters matter.

Apology letters hold significant importance because they help mend relationships and restore trust. When you make a mistake or hurt someone’s feelings, sending a sincere apology letter demonstrates that you genuinely regret your actions and wish to make amends. Having a well-written apology letter can improve the chances of forgiveness, reduce tension, and pave the way for an improved relationship.

The Art of Apologizing

Mastering the art of apologizing is crucial for maintaining healthy relationships.

  • The first step in writing an effective apology letter is acknowledging your mistake. Be honest about what you did wrong and take responsibility for your actions. It shows that you recognize the impact your mistake had on the other person and their emotions.
  • Next, express your remorse and convey that you are truly sorry for your actions. It’s important to ensure your apology comes across as genuine; insincere apologies can often make matters worse. Focus on the feelings of the person you hurt, letting them know you understand their emotions and the consequences of your actions.
  • Finally, offer a solution or ways to make amends. This could include making changes in your behavior, rectifying the issue you caused, or offering support to the affected person. Commit to taking steps to prevent a similar situation from happening again in the future.

When you follow these guidelines for writing an apology letter, you have a better chance at being forgiven and strengthening the bonds with those you care about.

Part 2 Components of an Effective Apology Letter

Writing an apology letter can be a thoughtful way to express your remorse and show that you truly wish to make amends. There are specific components that can make your letter more effective and genuine. These elements include:

Step 1. Acknowledging Your Mistake

When addressing a mistake, it’s important to be upfront and take responsibility for your actions. Clearly describe the wrongdoing and try not to make excuses, as this demonstrates your sincerity. For example:

“I apologize for missing our appointment yesterday. I understand I caused you inconvenience, and I should have managed my time better.”

Step 2. Expressing Regret

In addition to acknowledging your mistake, express your regret or remorse for the situation. This is a critical part of the apology, as it shows that you empathize with the feelings or difficulties your actions may have caused to the other party. For example:

“I’m truly sorry for any trouble I’ve caused you. I realize that my actions have led to disappointment and frustration on your end, and I wish I could take them back.”

Step 3. Offering A Solution

Finally, it’s important to provide a solution or a plan to rectify the mistake. This demonstrates that you are willing to take steps to ensure it doesn’t happen again and helps in rebuilding trust. Be specific about what you can do, but also be realistic with your commitments. For example:

“To make it up to you, I would like to reschedule our appointment at a time that’s convenient for you. I will work on improving my time management to prevent similar situations in the future.”

Keep these components in mind when crafting an apology letter, and your message will come across as sincere and heartfelt.

Templates and Examples of Apology Letters

Part 3 professional apology letter template.

When addressing a workplace issue, ensure that your professional apology letter remains respectful and follows a formal tone. Accept responsibility and outline your plans to rectify the situation:

Dear [Recipient’s Name],

I am writing to apologize for [the mistake or action that caused the offense]. It was my responsibility to [prevent the mistake], and I acknowledge the negative impact it had on you and our team.

I take this matter seriously and am taking the necessary steps to correct the issue. [Include steps you are planning to take or have taken.] I am confident that we can learn from this experience and prevent similar occurrences in the future.

Please accept my sincerest apologies, and if there is anything further I can do to make this right, please do not hesitate to let me know.

[Your Name]

Part 4 Business Apology Letter Template

When extending apologies to customers or clients on behalf of your company, use a polite and sincere tone. Address the issue directly and briefly mention any steps you are taking to rectify the situation:

We would like to express our deepest apologies for [the mistake or action that caused the offense]. At [Your Company Name], we pride ourselves on [company values], and this incident is not reflective of our commitment to providing exceptional customer service.

In response to this situation, we have taken the following steps to rectify the issue: [include steps taken or planned to prevent similar incidents]. We believe these measures will help improve our service quality in the future.

Again, we apologize for any inconvenience this may have caused and appreciate your understanding. If you have any questions or concerns, please do not hesitate to contact us.

[Your Name] [Your Position in Company]

Part 5 Professional Apology Letter Template (Workplace Mistake)

Dealing with workplace mistakes.

Mistakes at work happen, and when you find yourself in an uncomfortable situation, it’s important to address the issue promptly. A professional apology letter is a great way to express your regret and take ownership of your mistake. Start by acknowledging your mistake and be specific about the incident. Next, express your regret and take responsibility for the consequences of your actions. Make sure to offer solutions and steps to prevent similar mistakes in the future:

I am writing to express my sincere apologies for the mistake that I made [insert specific incident]. It was an error on my part, and I take full responsibility for it.

I understand that my mistake has caused inconvenience and frustration, and I am truly sorry for any negative impact it may have had. I want to assure you that I am committed to making things right and preventing similar mistakes from happening in the future.

To rectify the situation, I have [insert solution or action you are taking]. I am also willing to work with you and the team to ensure that we are all on the same page and that we can move forward together.

Again, please accept my apologies for any trouble caused. I value our working relationship and hope that we can continue to work together positively in the future.

Sincerely, [Your Name]

Part 6 Apologizing to Your Manager: A Professional Email Example

Apologizing to your manager.

When apologizing to your manager, be sincere and direct. Begin your letter with a clear statement of your intention to apologize, and acknowledge the issue that occurred. Remember to express your regret sincerely, and outline the actions you’re taking to rectify the situation:

Dear [Manager’s Name],

I am writing to acknowledge my recent actions [or insert specific incident] and the impact they may have had on the project and the company. I take full responsibility for my actions and understand the importance of rectifying the situation and preventing similar incidents from happening in the future.

To address the issue, I am taking [insert solution or action you are taking]. I am also open to working with you and the team to ensure that we are all aligned and moving forward together.

Thank you for your understanding and for the opportunity to learn from this experience.

Part 7 Coping with Customer Complaints: Apology Email Example

When dealing with customer complaints, it’s vital to address the situation promptly and professionally. Start by acknowledging what happened and offer a sincere apology. Make sure to show empathy and understanding towards the customer’s experience:

Dear [Customer’s Name],

We apologize for the inconvenience you experienced with our service. We understand how frustrating this must have been for you, and we’re committed to making it right.

Then, outline the steps you’ve taken or plan to take to resolve the issue. This will demonstrate your commitment to customer satisfaction and reinforce trust in your business:

We’ve investigated the situation and discovered that [explanation of problem]. To prevent this from happening in the future, we will [steps to improve the issue].

Part 8 Offering Compensation: Example

In certain cases, offering compensation may be necessary to make amends and restore customer goodwill. Consider the severity and impact of the issue when deciding whether compensation is warranted. If you choose to offer compensation, be specific about what you’re offering and how the customer can claim it. For example:

As a token of our apology, we’d like to offer you [compensation, such as a refund, discount, or free service]. To claim this compensation, please [instructions to claim the compensation].

Remember that compensation is not always monetary; sometimes, a simple gesture like providing a free upgrade or extending a warranty can go a long way in demonstrating your willingness to make it right.

Part 9 Delivering a Third-Party Apology: Example

There may be situations where your business must apologize on behalf of a third party, such as a vendor or partner. In these cases, it’s still important to address the issue and apologize to the affected customers. Acknowledge the role your business played in the situation, and explain the steps you’re taking to prevent it from happening again:

We apologize for the [issue caused by the third party], which we recognize has impacted your experience with our business. While this issue was beyond our direct control, we understand that we are accountable for the partners we choose, and we promise to improve our supplier selection process.

Following these guidelines, your business apology letter will set the foundation for rebuilding trust with your customers and maintaining a positive reputation for your company.

Part 10 A Formal and Sincere Apology Template with Example

_______________________________

[1. Acknowledge the mistake and provide a sincere expression of regret] [2. Explain the situation, avoiding excuses or blame] [3. Discuss steps you’re taking to address the issue/resolution] [4. Offer a solution, amends, or compensation if appropriate] [5. Close with your commitment to prevent a recurrence of the issue]

“Dear Mr. Johnson,

I am writing to apologize for the delay in delivering the project report that was due last week. I understand that this delay has caused inconvenience to you and your team, and I take full responsibility for it.

I want to assure you that this delay was not intentional, and I deeply regret any negative impact it may have had on your business. The delay was due to unforeseen circumstances that were beyond my control, but I understand that this does not excuse the situation.

Moving forward, I am taking steps to ensure that this does not happen again in the future. I have put in place a new system that will allow me to better manage my workload and ensure that deadlines are met on time.

If there is anything else that I can do to make up for the inconvenience caused, please let me know. I am committed to doing everything in my power to make things right.

Once again, I apologize for any inconvenience caused, and I appreciate your understanding and patience.

John Doe”

Part 11 Writing a Personal Apology Letter

In this section, we’ll focus on crafting the perfect personal apology letter.

Apologizing to Family

When apologizing to a family member, sincerity is key. Start by acknowledging the wrongdoing and express remorse for your actions. You can start with something simple like, “I realize that I hurt you when I [specific action], and I’m truly sorry for that.”

Next, take responsibility for your actions. Admitting your mistake demonstrates maturity and a genuine desire to make amends. For example, “It was thoughtless of me to [specific action], and I understand how it affected you.”

Offer a solution or a concrete way to make amends. This step shows you’re committed to improving your relationship. You could say, “I promise to be more mindful of your feelings in the future, and I hope we can work together to rebuild our relationship.”

Be open and willing to listen to their feelings and concerns. This will help you better understand their perspective and take any necessary steps to rebuild trust.

Writing an Apology Letter to a Friend

When apologizing to a friend, you’ll want to keep the same principles in mind. Begin by acknowledging the hurt you caused them and express genuine remorse. Use specific examples where you can, such as, “I know I let you down when I didn’t show up to your birthday party, and I’m truly sorry for that.”

Take responsibility for your actions and any wrongdoing on your part. An example might be, “I should have planned better and made your celebration a priority, instead of allowing other things to get in the way.”

If applicable, offer a solution or a way to make it right: “I’d love to take you out for a special meal to celebrate your belated birthday and make up for not being there.”

Be ready to listen to your friend’s feelings and concerns, and make an effort to rebuild trust through your words and actions.

Part 12 Personal Apology Letter Template

A personal apology letter works best when you want to express regret towards a friend or family member for something you did. Keep it concise, genuine, and focus on your feelings during the apology.

I am truly sorry for [the mistake or action that caused the offense]. It was not my intention to [cause the negative impact]. I understand how it made you feel, and I want you to know that your feelings are important to me.

I take full responsibility for my actions and will do everything in my power to make it right. [Include possible solutions or ways to make amends, if applicable.]

In the future, I promise to be more mindful of my actions and consider how they will affect you. I hope you can find it in your heart to forgive me.

Frequently Asked Questions

What should be included in an apology letter to a customer.

When writing an apology letter to a customer, you should first acknowledge the issue and express your sincere regret. Apologize for any inconvenience or disappointment the customer may have experienced. It’s also important to take responsibility for the situation and explain the steps you will take to rectify it. Offer a solution or compensation if appropriate, and close by expressing your commitment to providing excellent customer service in the future.

How can I craft a heartfelt apology letter to a teacher?

To write a heartfelt apology letter to a teacher, start by acknowledging your mistake and expressing genuine remorse for your actions. Explain why your behavior was wrong and what you’ve learned from the experience. You should also describe how you plan to improve and avoid making the same mistake in the future. Be specific, sincere, and respectful throughout the letter, and show genuine gratitude for the teacher’s dedication and understanding.

What are the key elements of an apology letter to a friend?

The key elements of an apology letter to a friend include acknowledging the wrongdoing, expressing genuine remorse, and offering amends or a solution. It’s also important to consider the feelings of your friend and empathize with their perspective. Demonstrate that you understand the impact of your actions on your friendship and express your desire to rebuild trust and strengthen your bond. Close the letter by expressing your appreciation for their friendship and your hope for reconciliation.

How can I make a convincing apology letter to a family member?

To craft a convincing apology letter to a family member, begin by acknowledging the mistake you made and expressing sincere regret. Be specific about what happened and how it affected your relationship. Show empathy for your family member’s feelings and express understanding for the hurt you’ve caused. Offer a solution or plan for addressing the issue and discuss how you’ll prevent it from happening again. Finally, reiterate your love and commitment to your family member and express your hope for moving forward together.

What are some tips for writing an apology letter to my boss?

When writing an apology letter to your boss, it’s important to be professional, respectful, and straightforward. Acknowledge your mistake and express genuine remorse. Be concise in your explanation, focusing on the impact of your actions and the steps you will take to correct the situation. Offer solutions or potential ways to rectify the issue and demonstrate your commitment to improving your performance. Lastly, express your gratitude for the opportunity to learn from the experience and your dedication to your job.

  • A Perfect Letter of Introduction [Examples]
  • How to Write a Letter of Employment (Templates, Examples)
  • How to Ask for a Letter of Recommendation [Examples]
  • A Perfect Resignation Letter [Templates]
  • How to Write a Career Change Cover Letter [Examples]
  • How to Write a Short Bio: Templates, Examples

apology letter 400 words

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How to Write An Apology Letter: Tips, Guidelines, and Apology Letter Examples

Are you wondering how to write an apology letter? Maybe your professional relationship with a work colleague has gone sour, or maybe you spoke without thinking in a conversation with a friend or family member. If a simple “sorry” won’t cut it, you can show your sincere regret by expressing your apology in writing.

This article explains how to write an apology letter, including how to craft an effective introduction and conclusion. It also contains apology letters examples that can help you get started on your own.

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What is an apology letter.

An apology letter is a written document or an email that acknowledges a mistake, expresses remorse, and asks the recipient for pardon or patience. It is a relatively formal letter, and it should assure the recipient that the mistake won’t happen again.

What Are the 4 Elements of an Apology Letter?

  • Say you’re sorry. When writing a letter of apology, you should include a clear “I’m sorry” statement. Don’t beat around the bush or leave your recipient wondering why you’ve written. Give a direct apology.
  • Acknowledge responsibility . In an apology letter, you must acknowledge your mistake. First, explain what occurred: the person you wronged needs to know that you understand what you said or did and why it was hurtful to them. Then take full responsibility for your actions and state that you know that what you did or said was wrong. This can make your apology stronger.
  • Explain how you’ll make it better. Saying you’re sorry is a key step because it shows your regret and remorse. But taking proper action to make things right again is just as important. You need to explain what you’re going to do to fix the situation and ensure it doesn’t happen again in the future.
  • Ask for forgiveness. One of the last moves in your apology letter is to ask for forgiveness. Remember, before you ask for forgiveness, you need to promise that the unwanted or bad behavior will not happen again.

How to Write an Apology Letter: Beginning and Ending

As in all types of writing, knowing how to begin and end an apology letter is paramount. Here’s some guidance on crafting two crucial parts of any apology letter: the introduction and the conclusion.

How to Begin an Apology Letter

The best way to start an apology letter is by saying you’re sorry. Get it out there right at the start. Saying you’re sorry and acknowledging that what you said or did was wrong are the first two steps in any apology.

How to End an Apology Letter

The best way to conclude an apology is to ask for forgiveness. When you do that, you’re giving the other person the option to accept the apology and restore your relationship. This also shows that you value the relationship and are committed to making it work. Two common closings in an apology letter are “sincerely” and “best regards.”

How to Write an Apology Letter: 5 More Useful Tips

Illegible handwritten text in black ink on white paper How to Write nn Apology Letter

Keep Your Word

Stay true to your word if you claim you won’t repeat your mistake. Be ready to back up your words with action and keep any promises you made. This will show people that your apologies are sincere.

Show Genuine Interest

You can show genuine interest in the other person by writing a sincere, genuine apology. By showing sincere regret and concern, you can mend fences with those you’ve wronged.

Don’t Excuse Yourself

When writing an apology, don’t make it about yourself. Don’t write about why you did what you did. Try to put yourself in the other person’s shoes and ask yourself why they would feel the way they do. Definitely don’t justify your actions. This is a common mistake.

Don’t Focus on How You Feel

Similarly, when writing an apology letter, don’t focus on how you feel. You can seem self-centered and make a bad situation worse. A letter of apology should demonstrate your empathy for the other person.

Ask for Forgiveness

Asking for forgiveness is one of the best ways of showing genuine grief. By asking for forgiveness, you show vulnerability. A small amount of vulnerability can go a long way toward demonstrating that you mean what you say.

Apology Letter Examples to Help You Get Better at Apologizing

Apology letter examples can inspire you if you’re not sure where to start. There’s a wide range of different types of apology letters. For example, you may find yourself apologizing to a friend or family member or to upset customers in a customer service role. Your apology may also be handwritten, typed and printed, or sent as an email .

Apology Letter Example 1: Apology Letter to a Boss

Dear Mr. Moran:

I am writing to you to express my regret for my mistake. I emailed our client the wrong materials. I apologize, and I recognize the difficulties that my careless oversight must have caused the company.

I know that an apology cannot undo my error. However, I am writing this letter to express my regret for the mistake I made as a result of my negligence. I had no ill intent when I was carrying out my duties. Please accept my sincerest apologies and rest assured that I will exercise additional caution in the future.

Best regards,

Bruce Paige

Apology Letter Example 2:  Apology Email to a Colleague

I truly apologize for deleting the project files. I want to be clear that it was an accident and happened as a result of my carelessness, and I sincerely regret it.

I accept full responsibility for this event, which caused problems not only for the company but for you as well. I met with the manager and explained that this was my mistake, not yours.

You can be sure that I’ll be extremely careful in my future work. 

I look forward to working with you again.

How to Use Apology Letter Examples to Write Your Own 

By studying these apology letter examples and following their structure and approach, you can improve your apology writing. You’ll know how to write an effective apology letter on your own after a few tries. Remember to incorporate the tips and elements of apology letters discussed in this article.

If you need to improve your writing skills, you can also visit Purdue OWL , where you can find many writing tips. You can also get better at writing if you start writing every day .

Everyone has moments of poor judgment. Letters of apology can mend fences with coworkers, upset customers, friends, family members, and others. We hope this article has helped you learn more about how to write a successful apology.

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How to Write an Apology Letter FAQ

A good apology is a sincere apology. In a genuine apology, you will notice that the person at fault admits to their errors and attempts to correct them if they can. Even if the person can’t do anything to undo the mistake, an effective apology letter will communicate genuine regret.

You can get better at apologizing by practicing self-affirmation. An article published in The Journal of Experimental Social Psychology states that self-affirmation reduces defensiveness and increases the comprehensiveness of apologies . Again, everyone has moments of poor judgment. Making a mistake doesn’t mean you’re a bad person.

People write apology letters to repair relationships with people in their lives they may have wronged. In a high-stress work environment, it can help to develop and maintain effective work relationships .

It’s okay to apologize by text, but it’s better to deliver an apology in person or write a formal apology. It takes more time and effort to apologize in one of these ways, which demonstrates your sincerity and the importance that you ascribe to your relationship with the other person.

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Writing an Apology Letter: 15 Sample Letters & Examples for Various Reasons

Writing an apology letter: 15 sample letters and examples for various reasons.

Writing an Apology Letter: 15 Sample Letters & Examples for Various Reasons

When one has wronged someone, a heartfelt apology letter is an effective way to display genuine regret and attempt reconciliation. In this post, we will provide tips for writing various types of apologies to express sincere remorse and seek forgiveness from the person you have hurt through words or actions.

Key Takeaways

  • The art of apologizing involves recognizing mistakes, offering sincere apologies, and providing emotional recovery. 
  •  Crafting a heartfelt apology letter requires clear language to express regret, acceptance of responsibility, and empathy for the recipient’s experience. 
  •  Apology letters should take into account cultural norms, demonstrate sincerity, and adhere to etiquette guidelines to be effective.

THE ART OF APOLOGIZING: WHY AND HOW

Apology letters are an essential tool for mending broken relationships and restoring bonds. Knowing how to write sincere apology letters is of utmost importance when it comes to customers, so below we outline the key steps you need: Begin by offering a heartfelt apology, acknowledge any mistakes made on your part, explain what led up to the issue without assigning blame or making excuses. 

 State clearly what will be done in order to resolve their situation swiftly, avoiding standard apologies, instead taking personal responsibility for all errors. Writing convincing apology letters can make a big difference in terms of putting things right again with friends or clients alike.

Scrabble tiles that spell

CRAFTING A HEARTFELT APOLOGY LETTER

When writing an apology letter, it is essential to make sure that you take full responsibility and express your regret with concise honesty. Show empathy towards the recipient’s experience, which can help them feel heard and understood. Apologize without any conditions or defending yourself – simply accept what happened and explain how your actions have had a negative impact on your life. 

 Include suggestions of improvements for the future so they know proactive measures are being taken to prevent similar issues from arising again. To ensure authenticity when penning apology letters, here are some tips: be mindful of people’s feelings, say sorry without qualification, and show commitment to making amends by offering ideas. Read aloud before sending (adjusting if necessary), which can help give more insight into whether its words come across as sincere or not.

PERSONAL APOLOGY LETTERS: 5 EXAMPLES

Personal apologies can be a powerful tool in mending relationships and expressing sincere regret . Here are five examples of personal apology letters for various situations, demonstrating how to communicate remorse and a commitment to change effectively. 

  Dear [Friend's Name], 

 I am truly sorry for my actions last night. I let my emotions get the best of me, and I said things I didn't mean. I hope you can forgive me. 

 Dear [Friend's Name], 

 I apologize for not being there for you when you needed me. I realize now how much you rely on my support, and I promise to be there for you in the future. 

 My dearest friend. I am deeply sorry for forgetting your birthday party. I know how important it was to you and I failed to make you feel special on your day. I promise to make it up to you. 

 I apologize for my insensitive comment. I didn't realize how it could hurt you, and I regret my thoughtlessness. I promise to be more mindful of my words in the future. 

 I am sorry for breaking your trust. I understand if you are upset with me, and I am willing to do whatever it takes to rebuild our friendship. I will do better.

Restaurant employee writing

PROFESSIONAL APOLOGY LETTERS: 5 EXAMPLES

Professional apologies are great for expressing sincere regret. Here are five examples of professional apology letters for various situations, demonstrating how to communicate remorse and a commitment to change effectively. 

 Dear [Recipient's Name], 

 I apologize for any inconvenience caused by the delay in our shipment. We understand the impact this might have had on your operations and are working diligently to rectify the situation. 

 I'd like to apologize for the error in our recent invoice personally. We value your business and understand the confusion this may have caused. We are correcting the error immediately. 

 I regret to inform you that there was an oversight in our product quality control. We take full responsibility and are taking steps to ensure this will not happen again. 

 Please accept our sincere apologies for the misunderstanding during our last communication. We value your perspective and are committed to improving our contact in the future. 

 I am sorry for the delay in responding to your email. We understand the urgency of your request and are working to provide you with a response as soon as possible.

A group of sad, dejected office workers.

APOLOGY LETTERS TO GROUPS: 5 EXAMPLES

When offering an apology to a group or several people, it is essential to consider the collective emotions and worries of everyone involved and each recipient’s individual feelings. Thus, you should deeply regret your actions and include this in your letter when apologizing: conveying remorse, recognizing any mistakes made, and committing yourself to changing behavior patterns going forward. 

 Dear [Group's Name], 

 I deeply regret the misunderstanding during our meeting. My comments were not intended to offend, and I sincerely apologize if they did. I value our relationship and will strive for better communication in the future. 

 To All Our Valued Customers, 

 We sincerely apologize for the inconvenience caused by the recent service disruption. We understand the impact of this on your operations and are taking immediate steps to rectify the situation.  

 Dear Team Members, 

 To my multiple friends. I regret my actions at the last team meeting. I understand that my behavior was unprofessional, and I sincerely apologize. I am committed to creating a positive and respectful work environment for all. These are my own words, and I honor them. 

 To Our Esteemed Community Members, 

 We are genuinely sorry for the oversight in our recent community event. We understand that our actions may have caused disappointment, and we are taking steps to ensure this will not happen again. 

 I apologize sincerely for the comments I made in our last group discussion. They were insensitive and inappropriate, and I deeply regret any hurt they may have caused. I am committed to being more mindful of my words in the future.

Woman putting her hand on friend's shoulder to offer support.

THE ROLE OF EMPATHY IN APOLOGY LETTERS

In apology letters, expressing empathy is essential for conveying sincere regret to the recipient. It allows the writer of such a letter to show that they are aware and acknowledge their counterpart’s emotions. 

 Examples of statements that demonstrate this include “I completely comprehend your feelings,” “The difficulty you must be experiencing saddens me,” or simply saying, “My apologies for causing hurt.” Expressing sympathy through an apology note can help reestablish trust between both parties and build on existing relationships, hence why it should not be overlooked in these types of communications.

AUTOMATING YOUR APOLOGY LETTERS WITH SIMPLY NOTED

Simply Noted is a platform that facilitates the production of personalized and professional apology letters with little effort. All you have to do is provide pertinent data; then, an expressive and apologetic letter will be created in moments – helping businesses save time while still giving them a heartfelt way to apologize. 

 This tool enables organizations to ensure their expressions of regret are consistently personal and sympathetic – creating stronger connections between themselves, customers, or colleagues without sacrificing sincerity for convenience. Automation does not need to equate coldness; through Simply Noted, one can demonstrate genuine remorse and prove dedication towards rectifying matters correctly.

ADDRESSING CULTURAL DIFFERENCES IN APOLOGY LETTERS

When it comes to accepting responsibility and being mindful of cultural aspects in writing apology letters, displaying sensitivity towards the specific values and beliefs that are meaningful for the addressee is essential. Investigating appropriate customs or expressions that demonstrate regret according to their culture will help make your amends more sincere. 

 For instance, when writing an expression of contrition aimed at a foreign business partner, researching methods typically utilized by them would be advantageous to include pertinent phrases or symbols that unequivocally portray genuine understanding on your part. Customizing this letter with respect to the recipient’s traditional background offers additional proof of empathy from you as well as a commitment to rectifying any wrongdoings committed previously.

A woman comforting another woman.

APOLOGY ETIQUETTE: DO'S AND DON'TS

It is essential to be aware of the proper ways and wrong methods when apologizing so that your regret can show and make sure people accept it. These are some essential points for a successful apology: recognizing an error, taking full responsibility, being truthful with words showing true repentance about what has happened, and delivering the expression in person if possible, which will increase its value by having actual communication rather than written ones. 

 Some mistakes must be avoided while apologizing, such as devaluing or ignoring any issue regarding this matter, giving excuses instead of holding oneself accountable, not meaningfully expressing hurt caused to other parties involved, or committing something impossible without fulfilling it afterward. 

 By considering these courtesies, one can carry out a useful appropriate atonement from which relationships could heal again once trust is mended between two individuals thanks to practical terms used during the apologetic process entirely genuine.

HOW TO FOLLOW UP AFTER SENDING AN APOLOGY LETTER

When sending an apology letter, it’s essential to follow up to keep communication flowing and ensure the recipient is content with your apology. Give a few days before pursuing contact. This allows them time for personal reflection on the matter at hand. 

 Check in once or twice weekly during these first weeks after, then decrease frequency but stay conscious of their response to ensure satisfactory closure was achieved from your regretful message. If they don’t reply or accept remorsefully, maintain patient poise while respecting the feelings expressed, let them take whatever amount of time needed, and be accepted even if there has been no forgiveness.

HANDLING REJECTION OR NO RESPONSE TO AN APOLOGY LETTER

The feeling can be daunting when you send out an apology letter and get no response or it is rejected. It’s essential to understand that the receiver may need time to think about your words of remorse before deciding if they are ready for forgiveness. So, remain respectful of their reactions and patience while waiting for a response. 

 Reflecting upon what has occurred and going over the to write an apology letter that provides greater insight into how best to handle similar situations in future instances. Take this opportunity to gain personal growth from where mistakes were made so proper apologizing skills can continue developing throughout life’s journey.

A woman being comforted.

Writing a sincere and meaningful apology letter is an excellent approach to repairing damaged relationships, showing remorse for mistakes, and taking accountability for your behavior. A successful best apology letter requires one to be genuine in their regret and have empathy while constructing the words of amends within the letter. Ensuring these components are expressed correctly can help restore trust between parties, whether with friends or colleagues alike.

Frequently asked questions

How do you write a good apology letter.

When writing a good apology letter, it is vital to recognize one’s mistake and express genuine regret for the situation through sincerity. An effective way of showing this remorse is by asking for forgiveness and clearly articulating your plan to fix the problem. Keep these points brief while ensuring that all relevant information about how you will solve things remains in the text.

What is a good apology example?

I profoundly apologize for the words I uttered that caused you so much emotional distress. It is with genuine regret that I recognize now how deeply my careless actions impacted your feelings and humbly ask your pardon for such inconsiderate behavior, which led to this situation.

What is a sincere apology letter?

Apology letters should be composed with genuine regret and humility. They need to reflect on the individual situation while apologizing without any exemptions or excuses given. Responsibility has to be owned up, and repentance for the results of such a mistake is also expressed in it. 

 An effective apology letter also needs to state why this error was committed so that reparation can be made afterward - these words have got to come from deep within. They must genuinely mean what is being said to them, not just serve as empty phrases void of actual remorsefulness. 

 The right keywords Are sincere apologies backed by promises of restoring things where appropriate: responsibility accepted plus regrets over specific outcomes, all stated clearly throughout each correspondence written.

How should I follow up after sending an apology letter?

Allow a few days to pass before getting back in touch, and then stay connected throughout the process. Check regularly to ensure that the written apology is accepted well by the person receiving it. Maintain communication all along to avoid missing any steps of this critical apology journey.

How can I address cultural differences in an apology letter?

To demonstrate sincere understanding, respect the culture of the person receiving your apology by including phrases and gestures that pertain to them. Show gratitude for any customs related to making amends professionally and connecting with your reader. Offer an appropriate expression of regret while expressing admiration for their background or traditions when delivering such an apology.

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  • Writing Tips

5 Tips for Writing an Apology Letter

5 Tips for Writing an Apology Letter

4-minute read

  • 14th November 2021

So, you’ve messed up—either personally or professionally—and need to say sorry? You could write an apology letter to ask for forgiveness. But how do you write an apology letter or email ? We have five top tips to share, covering:

  • How to structure an apology letter.
  • The need to take responsibility for your actions
  • How to avoid exaggeration that could seem insincere.
  • The need to keep your letter concise (two or three paragraphs at most)
  • The importance of proofreading your apology letter before sending it.

We will also include an example apology email at the end of the post. For more on how to write an effective apology letter or email, read on below.

1. The Structure of an Apology Letter

An apology letter can usually be broken down into three main sections:

  • Opening section: To start your letter, acknowledge your mistake and describe the incident involved so the recipient knows what you’re referring to (and that you understand the consequences of what you did). Make sure you include the words “I’m sorry” or “I apologize” in the opening lines.
  • Middle section: Share your plan to fix the mistake. If it isn’t possible to correct it this time, show how you’re willing to improve in the future, which will reassure the recipient that you’re taking this episode seriously.
  • Closing section: Ask for the recipient’s forgiveness and/or patience. Don’t be afraid to show vulnerability by again admitting blame. Letting down your defenses should help to bring closure to the incident.

Try to follow this basic structure when planning your apology letter or email.

2.  Take Full Responsibility for Your Actions

It’s crucial not to shift blame or make excuses for your mistakes. It’s easy to say, “I’m sorry, but…,” but this doesn’t count as a genuine apology.

Likewise, it could seem insincere if you use the passive voice (e.g., “Mistakes were made…” rather than “I made a mistake…”) or only apologize for how others perceived your actions and not for the actions themselves (e.g., “I’m sorry you were upset by my actions…” rather than “I’m sorry for my actions…”).

Be prepared to fully and unequivocally take responsibility for your actions.

3. Don’t Exaggerate

While it’s important to express your regret in an apology letter, don’t exaggerate! If you overdo it, such as by claiming that your actions were monstrous and you don’t deserve forgiveness when all you did was break a colleague’s favorite mug by accident, your apology will seem insincere.

All you need to do is make it clear exactly what you’re apologizing for and that you are sorry. Don’t take responsibility for other errors that may have happened that weren’t your fault. Also, don’t mistake behavior (“I made a mistake”) for character (“I am a bad person”). This isn’t an exercise in self-criticism.

4. Be Clear and Concise

An apology letter should be short and to the point. Ideally, stick to two or three short paragraphs, only setting out the bare essential information required.

Likewise, make sure to use simple language. Overly complex expressions of regret could be confusing (or seem like you’re showing off).

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To make sure your letter reads well, you may need a friend or colleague to read it through. Alternatively, you could try our professional editing services .

5. Proofreading Your Letter

Typos or other errors in an apology letter may make it seem insincere or that you don’t think apologizing is very important. Before sending it, then, make sure to proofread it carefully so you can be sure it reads well.

It can even help to get a professional involved at this point. Our expert team of proofreaders can ensure the tone of your letter is suitable and correct any spelling, punctuation, vocabulary, and grammar errors. If you’d like to give our services a try, moreover, you can submit a free sample document for proofreading today.

An Example Apology Email

Dear Jonathan and Lisa,

I’m so sorry for forgetting to come to your engagement party. It was a complete oversight on my part—I had forgotten to put the event in my calendar. I know you had catered for me and were looking forward to seeing me, and I feel awful about it.

Your friendship is important to me, and I have now written your wedding date in my calendar so as not to repeat my mistake. I’m also considering upgrading to an electronic calendar so that it doesn’t happen again.

I’m sorry—I know this oversight upset you both, and I really regret it. Please forgive me. I promise to do better in the future.

With best wishes,

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  • Personal Letters /

Apology Letters

apology letter 400 words

Email Delivery

An  apology letter  is a formal and sincere expression of regret about someone’s mistake. An apology letter can be an email or physical document. People write one for a variety of scenarios. A colleague may apologize for an oversight that caused frustration or delay for another. A friend may apologize for hurting their friend’s feelings. A company may apologize on behalf of an ousted employee. Regardless of the situation, all apology letters share similar qualities: the writer takes responsibility, acknowledges the negative impact of their behavior, and seeks amends.

Apology Letter Templates

apology letter 400 words

Types of Apology Letters

In any social interaction, there is potential for mistakes and missteps. Someone who has acted irresponsibly or inappropriately may cause another person to feel frustrated, have hurt feelings, or experience setbacks. Here are common types of apology letters.

  • Private:  This apology letter is usually between two people, such as romantic partners, family members, or friends. An apology letter may be appropriate if someone has upset another or had a miscommunication that led to hurt feelings.
  • Professional:  An employee or employer may write an apology letter to express regret about actions that directly impacted business. In this situation, a good apology letter acknowledges the error, its consequences, and plans to avoid the mistake in the future.
  • Third-Party:  Sometimes, businesses or organizations need to apologize on behalf of someone else. The apology letter can help preserve the business relationship and show goodwill to an upset customer.
  • Large Scale:  An apology letter to a broader audience may be appropriate if someone has acted erroneously or inappropriately in public view. Well-known figures or celebrities issue these “mass” or “open” letters to acknowledge their mistake and hold themselves accountable.

Apology Letter Examples

apology letter 400 words

How to Write an Apology Letter

Before writing the apology letter, determine the essentials: the act that warrants the apology, the consequences, and the plan to avoid the mistake in the future. This outline is also an excellent organizational structure to follow and will help the writing process.

  • Step One – Identify the Mistake

Step Two – Take Responsibility

Step three – make suggestions, step four – ask for forgiveness, step one – identify the mistake .

Begin the letter by stating the specific mistake, oversight, or misunderstanding. A good apology letter gets straight to the point and states clearly the person’s wrongdoing.  “Dear Sam, I want to apologize for forgetting to pick you up from the airport on Friday night.” 

After admitting the mistake, recognize its impact.  “I understand this left you stranded for hours, leading you to use an expensive taxi service and get little sleep that night.”  It is also appropriate to express regret or remorse.  “I deeply regret that my actions caused a major disruption to your plans.”

Good apology letters are concise, clear, and concrete. While the writer may acknowledge the circumstances surrounding the mistake, they ultimately take responsibility, are genuine in their remorse, and seek to make amends.

Taking responsibility means identifying your mistake without making excuses or over-explaining why you made the choices you did. For example, if you broke your friend’s vase, you might say something like, “I would like to sincerely apologize for breaking your vase as I know that it meant a great deal to you.” You would not say anything along the lines of, “I apologize for breaking your vase, even though I was in a rush and did not see it.” The latter of the two apologies does not sound genuine, or like you are taking personal blame.

Lastly, make sure the letter is also timely as it shows that you are proactive and the apology means something to you. Furthermore, an apology a month or more after an incident may fall flat and be ineffective.

To end on a positive note, suggest ways to act differently in the future.  “I hope to keep better track of my calendar and follow through on my commitments.”

If appropriate, making suggestions on how you might change or avoid the mistake in the future tells the person that you have thought about it deeply. In addition, it shows that you are mature and want to change or improve to be a better family member, friend, spouse, employee, boss, or overall person. It is imperative to use the proper wording during this step not to sound arrogant, sarcastic, or condescending. Having another person proofread your letter might give you a second opinion on your tone.

Showing some vulnerability by asking for forgiveness can also be a good move.  “I sincerely ask for your forgiveness, but I understand that this may need some time.” 

A crucial part of apologizing is admitting that you were in the wrong. By asking for forgiveness, you show the person that you care about your mistake and want to take ownership. You also leave the conversation open-ended, allowing the recipient to consider what they feel comfortable with moving forward. It also shows that you are willing to work with them to create a solution or rebuild the relationship.

Apology Letter Samples

apology letter 400 words

Reasons For Creating an Apology Letter

Although all apology letters ultimately say sorry, each type is different because of its respective audience. There may be several reasons someone writes an apology letter, such as:

  • To mend hurt feelings. A fight, miscommunication, acting out of character, or betrayal by a significant other or friend warrants an apology letter. An apology letter can help ease tension and re-establish the relationship’s bond. A spouse might write an apology letter if they broke their partner’s trust by telling a secret. A friend might write one for damaging an expensive camera they borrowed.
  • To fix errors. An apology letter might be helpful in a professional setting if someone’s actions created errors, deterred progress, or created setbacks in business proceedings. Employees may write an apology letter if they missed a deadline, showed up late to an important presentation, or miscalculated the budget.
  • To preserve reputation. If the public or broader audience witnesses an error or mistake, an apology letter may help maintain the person’s or company’s reputation. A business might write an apology letter to a dissatisfied customer if an employee acted unprofessionally. A member of an executive board might write an apology letter to their organization if they posted offensive comments on social media. These acts show remorse and goodwill to avoid similar behavior in the future.

Best Apology Letters

apology letter 400 words

Key Takeaways

Sometimes, a written apology instead of a verbal “I’m sorry” is necessary to correct wrongdoing. Writing the apology in a letter allows the person apologizing to examine their actions thoroughly and take responsibility for them. Writing and sending an apology letter takes courage, vulnerability, and accountability. More often than not, it is the pathway to correcting mistakes and continuing the personal or professional relationship. Recipients of apology letters are likely to forgive the error and move forward if the writer is sincere in owning the mistake and taking action to avoid repeating them.

Apology Letter to Customer

apology letter 400 words

22. WORD | PDF

All Formats

26+ Apology Letter Templates in Google Docs | MS Word | Pages | PDF

Saying your apologies for the disappointment, hurt, or inconvenience that you’ve caused to someone is more than just a mere act of courtesy. It is a way of accepting one’s weaknesses and taking ownership and responsibility for ones wrongful or inappropriate actions. You may also see more types of apology letter templates from our official website template.net. You may also see more different types of apology   letters in Word from our official website template.net.

apology letter 400 words

Simple Apology Letter Dissatisfied with the Quality of Product Template

apology letter dissatisfied with quality of product

  • Google Docs

Simple Restaurant Apology Letter Template

restaurant apology letter

Restaurant Apology Letter for Delayed Response Template

restaurant apology for delayed response

Free Apology Letters in Word Format

Formal apology letter template.

formal apology letter format

Sample Business Apology Template

business apology letter format

Apology Letter to Client

apology letter format to client

Apology Letter to the Teacher

apology letter format to teacher

Formal Apology Letter Templates

Business apology sample.

formal business apology letter template

Apologize to Boss

formal apology letter to boss

Formal Apology to Customer

formal apology letter to customer

Customer Service Apology Letter Template

Hotel customer service apology letter.

hotel customer service apology letter

Customer Service Apology to Client

customer service apology letter to client

What are the Essential Components of an Apology Letter?

  • Specific, relevant, and factual circumstances. In an apology letter, you have to substantiate and lay out the facts. This is important because the facts can help you in building your reasons. They can bring you to the reasons why the mistake or wrong occurred.
  • An acknowledgment of your shortcomings. In every simple letter of apology, always accept the fact that the damage has been done and that you truly understand that you’re actions affected the recipient.
  • A statement of regret. It would be waste of paper if your letter format does not contain the words “I’m sorry” on it. Don’t be defensive. Instead, be honest and sincere in making your apologies.
  • A statement that such action will not happen again in the future. One common element of a letter of apology in pdf is the reassurance aspect. Give the recipient reassurance that the same inconvenience will not happen again in the future.

What are Example of Circumstances that Require a Letter of Apology?

  • Delivering a defective, incomplete, or damaged product. If you’re on the customer or client’s end, receiving a product that is not in a good condition can be disappointing and frustrating. To save your simple business from further embarrassment and negative consequences, write a letter of apology addressed to the customer in a prompt manner.
  • Delayed payment. To save your good credit standing, write an apology letter and explain the reasons for such delay. You may also check out Warning Letter Templates by clicking here.
  • Missed deadlines. Missing deadlines manifests a certain level of being unprofessional. In the perspective of your boss or client, you become irresponsible. Save your career and make things right by writing a letter of apology.
  • Rude behavior. In every business, customer service is a crucial aspect. Bear in mind that a satisfied customer can be a marketing opportunity while a disappointed and frustrated one can create negative publicity.

Hotel Apology Letter Templates

Standard hotel apology.

standard hotel apology letter

Hotel Apology to Guest Template

hotel apology letter to guest

Student Apology Letter Templates

Student apology letter to principal.

student apology letter to principal

Student Behavior Apology Template

student behavior apology letter

Sample Student Apology Letter Template

student apology letter

Professional Business Apology Letter Template

Sample template for business.

sample business apology letter template

Free Complaint Apology Letter Template

Restaurant complaint.

restaurant complaint apology letter template

Types of Apology Letters

  • Professional Apology Letter – If you’ve done something which is wrong or unacceptable in line with the performance of your profession, you have to write a professional apology letter . You can also use them if you’ve hurt or disappointed a colleague or workmate of yours. It is deemed as a professional apology because the error or mistake occurred in professional situations.
  • Business Apology Letter – In a business, customer satisfaction is very crucial. Any complaint, regardless of its nature, is detrimental to the business as a whole. That is why business apology letters are used to mend unmet customer service.
  • Personal Apology Letter – In here, you can freely format and structure your letter. These are referring to those broken relationships. You can write a personal work apology letter to say sorry to the one you love for the frustrations and stress you’ve given them. No one is stopping you from being creative when you’re dealing with this kind of letter.

Kinds of Apology Letter Templates You can Download

  • Apology Letter to Guest Template – As you may observe from the template, the letter is written by the general manager of the hotel. Like in this case, it is mostly the supervisors or communications coordinator representative of the company that apologizes in behalf of the company. The letter is brief and substantial. There are statement of facts, statement of regrets and sincere apology.
  • Student Apology Letter Templates – Letters of apology are also important on the part of students. There may be instances that students commit inappropriate actions against their teacher. If you’re looking for ideas to start your printable letter , these templates can surely help you. To add, you can also download letters of apologies addressed to the principal samples.

Apology Letter Templates to Customer

Apology to customer.

business apology letter to customer template

Apology Letter Templates from Student

Apology letter to teacher from student.

apology letter to teacher template form student

Sample Letter to Principal from Student for Misbehavior

apology letter to principal from student for misbehavior

Free Apology Letter Templates to Boss Templates

formal apology letter to boss

Sample Format to Boss

apology letter format to boss

Apology Letter to Client Templates

Business apology to client.

business apology letter to client

Sample Apology to Client for Poor Performance

apology letter to client for poor performance

Free Apology Letter to a Friend Template

Sample apology to a friend.

apology letter to a friend example

How to Write an Apology Letter?

  • Gather all relevant documentation. Before writing your blank letter , immerse yourself with all the factual antecedents. By knowing them, you will be aware of what went wrong and remedy can you use to minimize the damage done.
  • Provide the purpose of the letter . Don’t be verbose in writing your creative letter . Go straight to the point. Point out the purpose of the letter which is to express your sincerest apologies for the inconvenience you’ve caused.
  • Clearly define your mistake. After emphasizing the objective of the letter layout, state the mistake or error you’ve done. This is crucial in order for the customer, client, or any addressee of your letter to know that you’re on the same page. Browse through more Academic Letter Templates here.
  • Point out the undeniable damages and consequences. Give them the assurance that you will make things better for them. You have to acknowledge the damages that you’ve caused.
  • Convey your apology and offer solutions or remedies. For a frustrated clients or customer, they are all waiting for a remedy. Tell them that solutions or remedies that they may opt to choose. You may also see more different types of apology letters in Pages   from our official website template.net.
  • Express your gratitude. After offering solutions, let them know how thankful you are for their consideration. Also, let them know that such errors will be avoided in the near future.

Tips in Writing Letters of Apology

  • Don’t set high expectations. In writing your letter, always stay true on what you can and can’t do. Be honest. Do not write false remedies just to impress the client or customer. If you’ll do this, you’ll be suffering more consequences.
  • Use a positive and formal language. This is highly recommended for business and professional apology letters. Apologize correctly and use the right words carefully. For personal letters , you can be creative and informal as long as the essence of the letter is still there.
  • Avoid making excuses. Always remember that there’s a big difference between explaining the facts and making excuses. Sincerely accept that you committed a mistake or error. You may also see more on Blank Letter templates.
  • Proofread your letter. Always read again your letter before sending them to the customer or client. Check for grammar and punctuation errors.

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Apology Letter Generator

Our Apology Letter Generator helps you craft sincere and heartfelt letters to express your remorse and make amends effectively.

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  • Your Apology Letters

My Apology Letter to a Very Special Friend

by Stewart (UK)

To my dear friend who I hurt terribly and miss so badly... I just want to say I'm sincerely sorry for putting you through my overdose. I know I made it seem like your fault, but it was never your fault, I was lying to myself and it was easier to blame you than to realise that. I can’t believe I did that -- after the overdose everything just fell apart, we argued and argued and argued. I know I’m probably the last person you want to hear from, but please hear me out. I don't know where to start so I’ll start with this; I’m really upset that our friendship is gone and it's made me miserable for the past couple of months. Every time we fought it hurt me more, and now we’re not even talking anymore, let alone friends. I'm really struggling without you now, we used to be best friends and you mean a lot to me, more than you know. I hate fighting, especially with you. My mistake ruined our friendship and I don't know how to make things right between us. Knowing that I did this to my best friend kills me. I don't know what I was thinking and I hate myself for it. Our friendship is too valuable to me to end over this. To find another friend like you would be impossible, you’re caring, patient, funny... I can go on and on, and it doesn't feel right without you anymore. I didn't mean for things to be like this and wish I could take everything back to when we were close friends, I know I can't but I can show you that this will never happen again and I'm still the guy you trusted and thought of as your best friend. I keep apologising because I’ve been completely in the wrong to be so inconsiderate and act like I have, I wasn't the friend I should have been but I don't want to lose you because I think you're worth holding on to, I don't know why, but whenever I had a bad day, or week you always made me feel better, you were one of the few who could do that. I'm honestly heartbroken things are like this, I don't want my mistake to ruin our friendship and it would mean so much to me if you could give me a second chance. You genuinely mean the world to me and I can't believe how much I miss you. I know you find it hard to trust and I’ve made it even harder for you to trust me and it'll take time for you to feel ready to talk. I'm ready to wait until you can talk to me. A lot of people walk in and out of my life but you're one of the few I ever really wanted to stay, and until I make things right with you, you're going to be constantly on my mind. I really do miss you so much and I don’t want to lose you. I made a mistake, and I really regret it. I don't think it's worth ending our friendship over though, I hope you think that too. I haven’t changed, I know I seem like I have but I really haven’t. You did see something in me and I hope I get the chance to show you that it is still here and prove to you I’m still someone you can trust. I’ve been a terrible friend for the last few months, but I think I was a good friend before, couldn’t we try and go back to that? This wasn’t easy for me to write, and I hope this letter helps show you just how I feel, how much you mean to me and how sorry I am. Whatever you decide I'll always treasure our friendship and the good times we had. We went through a lot together, and you’re one of the few people I trust. You’re very special to me; I’d go through hell for you. I hope you know that. Please accept this apology and I hope you can forgive me; I can’t help believing everything will turn out okay, because I find it hard to think of my life without you in it anymore, and I’ll always be there for you. Please text or call me if you decide you can give me a chance. Thank you for being my friend. Wishing you well and waiting for your reply, Stewart --------------- Looking for something more customizable? Our apology letter toolkit ⇗ offers sample apologies for almost every situation with placeholders to make it easy for you to tailor them to your circumstances. Just copy and paste and fill in the placeholders: Saying Sorry to Your Best Friend ⇗ Apology Letter to a Close Friend ⇗

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How to Use Apology Letter Templates?

In today’s fast-paced and highly connected world, communication plays a crucial role in both personal and professional relationships. However, even the most careful and considerate person may sometimes find themselves in a situation where they need to apologize for their actions or words. In such cases, an apology letter can help to convey sincerity and regret, and potentially even repair damaged relationships.

Writing an apology letter may seem like a daunting task, but it is a valuable skill to have in both personal and professional contexts. In personal relationships, an apology letter can demonstrate humility, accountability, and a genuine desire to make amends. In the workplace, an apology letter can help to diffuse tense situations, maintain professionalism, and prevent misunderstandings from escalating.

At our website, we offer a variety of apology letter templates that can help you craft a sincere and effective apology. Our templates are designed to be customizable, allowing you to tailor your apology to the specific situation and recipient. Additionally, our templates provide a structured format that can help ensure that you cover all the necessary points in your apology letter.

Using our apology letter templates can offer several benefits. Firstly, it can save you time and effort, as you won’t have to start from scratch or spend hours agonizing over the perfect wording. Our templates provide a starting point that you can build upon, helping you to quickly and efficiently draft a well-written apology letter.

Secondly, our templates can help to ensure that your apology is sincere and effective. Our templates include prompts for acknowledging responsibility, expressing regret, and making amends, all of which are important components of a successful apology. By following our template, you can be sure that your apology is thorough and meaningful.

Finally, using our templates can help to boost your confidence in apologizing. Apologizing can be difficult, especially if you’re unsure of what to say or how to say it. Our templates provide a clear and structured guide that can help you to navigate the apology process with confidence.

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  1. 50 Powerful Apology Letter Sample

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  4. 48 Useful Apology Letter Templates (& Sorry Letter Samples)

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  5. How to Start and End an Apology Letter? (24 Perfect Examples)

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  1. Apology Letter

    559 apology letter templates you can download and print for free. We have advice on writing letters of apology plus sample letters for personal, school, and business situations. Here are the 10 most popular Apology Letters: Apology Letter for Behavior; Apology And This Will Never Happen Again

  2. Example Apology Letters, Guides and Samples • WriteExpress

    Discover proven apology letters written by experts plus guides and examples to create your own apology Letters. ... Write your apology with carefully-chosen words. English. Spanish. Choose a topic to view example apology letters: Apologize for a defective, damaged, ...

  3. How to Write the Perfect Apology Letter

    How to Write an Impressive Apology Letter. "I said something I wish I hadn't.". "I really messed up.". "I upset someone and I regret it.". Humans are not perfect. We make mistakes—but we can also own up to those mistakes to atone for them. That's where an apology letter comes in.

  4. How to Write a Thoughtful Apology Letter (Inspiring Examples)

    Writing an apology letter can be a thoughtful way to express your remorse and show that you truly wish to make amends. There are specific components that can make your letter more effective and genuine. These elements include: Step 1. Acknowledging Your Mistake.

  5. How to Write an Apology Letter (With Sincere Examples)

    It's hard to write an apology letter that expresses your sincere emotions. Read on to find an outline, as well as a few samples, that'll get you started.

  6. 48 Useful Apology Letter Templates (& Sorry Letter Samples)

    a business apologizing to a client for mistakes in invoices, billing, job orders or quotations. an individual apologizing to a business for making late payments. a student apologizing to a teacher for missing a deadline. a merchant apologizing to a customer because of delayed shipping of ordered products.

  7. How to Write an Apology Letter

    Say you're sorry. When writing a letter of apology, you should include a clear "I'm sorry" statement. Don't beat around the bush or leave your recipient wondering why you've written. Give a direct apology. Acknowledge responsibility. In an apology letter, you must acknowledge your mistake.

  8. How to Write an Apology Letter: Tips, Samples, and Templates

    Ask if there's anything you can do for them. Explain how you'll avoid making the same mistake in the future. Ask for forgiveness. This is where you'll probably feel the most vulnerable, but that's the point. Ask for forgiveness and another chance. The other party will appreciate your sincerity and humility.

  9. How To Write an Apology Letter in Five Easy Steps

    Writing an Apology Letter in Five Steps. 1. Acknowledge the mistake. After the greeting, don't waste any time. Directly state that you've realized you've made a mistake. Briefly write what the mistake was and what you're apologizing for, but be careful not to dwell. 2. Take responsibility.

  10. How To Write an Apology Letter in 5 Steps (With Examples)

    Here are some simple steps you can follow to help you write an effective apology letter: 1. Acknowledge your mistake. The first step in writing an apology letter is informing your reader what the letter is about. Your first sentence should explain what you have done wrong and acknowledge the consequences that your mistake has had.

  11. How to Write an Apology Letter (with Examples)

    Dear Marcus, I am writing to formally apologize for not meeting the deadline for the branding project assigned to me, which was due on February 10, 20XX. I understand the importance of adhering to project timelines and the critical role they play in the success of our operations and client satisfaction.

  12. How to Start and End an Apology Letter? (24 Examples)

    An apology letter might not fix everything, but it is a start in the right direction. This could be a physical document, i.e., a piece of paper with writing, or an e-mail. Either way, it acknowledges the mistake, expresses regret, and respectfully asks for forgiveness or at least patience. Ideally, it would also express an attempt to make ...

  13. Writing an Apology Letter: 15 Sample Letters & Examples

    Writing an apology letter can be challenging, especially when you want to express sincere remorse and seek forgiveness from the person you have hurt through words or actions. In this blog post, you will find 15 sample letters and examples for various reasons, such as apologizing for a mistake, a delay, a misunderstanding, or a bad service. You will also learn some tips for writing effective ...

  14. 5 Tips for Writing an Apology Letter

    Don't take responsibility for other errors that may have happened that weren't your fault. Also, don't mistake behavior ("I made a mistake") for character ("I am a bad person"). This isn't an exercise in self-criticism. 4. Be Clear and Concise. An apology letter should be short and to the point.

  15. How To Write an Effective Apology Letter (With Examples)

    Here are some steps you can follow to write a good apology letter. 1. State the intention of the letter. It's good to start by letting the intended persons know the letter is an apology note. This gives them a chance to focus as they try to understand your side of the story. You can write something like: 'Kindly accept this apology letter for ...

  16. Free Apology Letters

    Step One - Identify the Mistake. Begin the letter by stating the specific mistake, oversight, or misunderstanding. A good apology letter gets straight to the point and states clearly the person's wrongdoing. "Dear Sam, I want to apologize for forgetting to pick you up from the airport on Friday night.".

  17. 26+ Apology Letter Templates in Google Docs

    28+ Letterhead Templates - PDF, Word, AI, EPS. 12+ Sample Rental Reference Letter Templates in Word | Google Docs | Apple Pages | PDF. Offer Letter Templates - 17+ Word, PDF Documents Download! 11+ Internship Offer Letter Templates - PDF, DOC. 10+ Department Transfer Letter Templates - DOC, PDF.

  18. How to Write an Apology Letter for a Mistake at Work

    2. Say you are sorry. This might be obvious, but your letter should open with your apology. The first paragraph should start by saying, for example, "I apologise for…", "I am sorry that…". Don't be tempted to follow this with excuses or explanations, as this will only make you look defensive.

  19. Write Heartfelt Apology Letters

    Apology Letter Generator. Table of Contents. Our Apology Letter Generator helps you craft sincere and heartfelt letters to express your remorse and make amends effectively. Yury Nebyshynets. Create sincere and meaningful apology letters to express your remorse.

  20. My Apology Letter to a Very Special Friend

    Our apology letters are here to inspire others to apologize. The most important part is to tailor it and modify it to your own situation--that will make it more sincere and heartfelt. In the process of this kind of situation by: Anonymous Your letter really helped me in my hard times. Thank you for such a good sample which helps someone like me ...

  21. Apologizing Letter to Teacher

    An apology letter to a teacher is a formal written expression of remorse and regret for a specific incident or behavior, intended to acknowledge a mistake, its impact on the teacher and class, and convey a commitment to avoid such actions in the future. This template provides a structured and sincere approach to addressing the issue, ensuring ...

  22. Free Word Template: Apology Letter Template

    Our templates provide a starting point that you can build upon, helping you to quickly and efficiently draft a well-written apology letter. Secondly, our templates can help to ensure that your apology is sincere and effective. Our templates include prompts for acknowledging responsibility, expressing regret, and making amends, all of which are ...