Customize Beacon’s user experience with modes

Beacon Modes

Looking for a better way to talk with customers? Try Help Scout

Help Scout requires JavaScript

Follow these steps to enable it in your browser

Google Chrome (Windows & Mac)

  • Find the three vertical dot option in the top-right corner of your browser, and open the Settings section from there.
  • Click the "Security and Privacy" link in the left-hand sidebar.
  • Click the "Site Settings" option.
  • Click the "JavaScript" option.
  • Select "Sites can use JavaScript."

Firefox (Windows & Mac)

  • In your browser, type "about:config" in the address bar and click enter.
  • A warning message will display on your browser; click "Accept the Risk and Continue" button to proceed.
  • Enter "javascript.enabled" in the search box.
  • Locate the option labeled "javascript.enabled" on the search result and select toggle to turn on JavaScript.
  • Restart your browser for the changes to take effect.

Microsoft Edge

  • On the More menu (…), select Settings.
  • Click the "Site permissions" option in the left-hand sidebar.
  • Select the "JavaScript" option.
  • Toggle the "Allow (recommended)" option to enable it.

Internet Explorer 11+ is required

For a faster, more secure browsing experience, we highly recommend installing Google Chrome or Firefox .

help scout

help scout

Help Desk Automation: A Recipe for Better Support

Alison Groves

These days, many of us are being asked to do more with less, no matter what type of business we work in. For example, if you work in ecommerce, consumers are buying online in greater volumes than ever before. Sales are up, which is great for the business, but it also puts extraordinary pressure on those teams who are supporting more orders and more customers with the same (or even fewer) resources.

That’s where help desk automation can come in handy. When done well, automation can give customers a better experience and reduce the stress on your team. You can automate just about anything, from internal tracking and organization to sending automatic replies or notifications, giving your team more time to concentrate on what’s important: taking care of your customers.

In this post, we’ll take a deeper look at help desk automation, exploring what it is and how it can benefit you and your customers. We’ll also provide some automation examples and show how you can use Help Scout to automate your support processes.

What is help desk automation?

Help desk automation is a method of streamlining customer service work through the use of workflows or AI-powered tools. 

Most (if not all) help desks out there have a way to automate tasks that don’t need human intervention. For instance, when an email arrives in your queue, automation can scan through things like the email address of the sender, the subject line, or keywords in the body to automatically take an action. Instead of the human doing the task, automation handles it. 

The benefits of help desk automation

Many of the messages support teams receive are important and/or urgent. But in a crowded help desk queue, your team can easily get tied up dealing with less urgent questions while those important emails slip further down in your inbox. It’s also common for folks to get bogged down by administrative tasks like conversation tagging or routing tasks to the right team, cutting into the time they have available for working through the queue.

Automating certain parts of your support process can prevent these types of bottlenecks, giving your team time to work on more complex issues or conversations that could benefit from their expertise. 

Here are a few ways that help desk automation might benefit your team:

Faster response times — When administrative work is automated, team members are able to prioritize customer interactions, helping reduce response time and increase satisfaction.

Reduced mistakes — Automation ensures that all tasks get completed and no conversation falls through the cracks. 

Improved morale — Automating busy work can relieve the pressure on your support team, reducing cognitive load over time.

Increased productivity — Removing emails from the queue with automation helps your team focus on only the tasks that require human touch.

Reduced support costs — The larger your queue grows, the more people are needed to manage it. Automation can almost act as another member of your team, managing easier tasks without adding to your bottom line.

Recommended Reading

5 Ways to Automate Support Without Degrading Service

5 Ways to Automate Support Without Degrading Service

Automating your customer service flows with help scout.

In Help Scout we call automations “workflows,” and they can be used in an almost infinite number of ways to help you save time and free your team up to do more productive things instead of doing what amounts to just a lot of busy work.

Workflows in Help Scout are similar to Gmail filters or rules in other email clients. They are composed of:

Conditions = what you’re looking for

Actions = what you want to happen

Think of them as if/then statements. If this thing happens in Help Scout, then these actions will automatically take place without a human having to intervene.

Workflows work great in conjunction with other Help Scout features like tags and custom fields , as you can use the automation to add tags and set custom fields without your team having to remember to do so. This can help you have the most accurate picture when it comes to reporting , and it takes that cognitive load off of your team so they only have to worry about the reply to the customer, which is the most important thing.

Learn more about Help Scout:

Start a free trial

View pricing

Request a demo

Take a product tour

Explore the platform

8 help desk automation ideas to improve productivity and service

Knowing where to start with workflows and automations can feel like a daunting task. One way to get started is to think of the things you and your team spend the most time doing — the busy work that you wish you did not have to do so that you could work on more impactful tasks:

Are there emails in your queue that you always end up just closing out?

Do you wish certain emails could be tagged as soon as they hit your inbox for better visibility? 

Would it be helpful if you could follow up with customers without having to actually remember to check in? 

If there’s a repetitive task that has been eating away at your team’s time, chances are there’s a way to automate it! Here are a few automation ideas that may help you spark some of your own.

1. Stay on top of aging conversations 

One really great way to use a workflow is to keep track of aging conversations in the queue. An automation that lets you know that an email is languishing can really help your team live up to your customer support goals and get help to customers as quickly as possible.

Help Desk Automation: SLA Workflow

2. Try a workflow automation for email routing

Another great way to automate your inbox is to move emails from one mailbox to another when better suited for a different team. For example, if an email is sent to the sales team but has “need support” in the subject line, you could automatically route that over to your support mailbox without any human intervention.

Help Desk Automation: Email Routing

3. Get organized

Another simple way to automate your email queue is based on keywords in the subject line or body of a message. For example, if the subject of an email contains words like “return” or “exchange,”  you can set an automation to tag it and add it to a folder for easier organization.

Help Desk Automation: Organization

4. Set up autoreplies

Similarly, you could look at those body or subject keywords and mimic an autoreply that sends an email to customers who match the criteria you have set up. Frustrated customers tend to use similar words and phrases to express their feelings about an issue with a purchase, and getting a reply to them immediately not only helps your team prioritize other things, but it leaves a great impression on the customer as well.

Help Desk Automation: Autoreplies

5. Improve the feedback loop

If you work with software or another type of online business, you may use a mechanism like CSAT or NPS to get feedback from your customers on how well your team is performing. Want to automatically reply to someone who gives you a bad rating to ask for more feedback? It’s easy for follow-ups to fall through the cracks, so automating that process can be super useful. It also allows the customer to feel heard and helps improve the customer relationship .

Help Desk Automation: Feedback

6. Use automation for better customer management

If you have account or customer success managers who are responsible for specific companies within their book of business, an automation could easily route emails coming from a specific domain right to the correct person. This saves extra email touches by your team, and it gets the customer to the right person as quickly as possible.

Help Desk Automation: Customer Management

7. Create a workflow to help with competitive research

Want to know how often your customers (or potential customers) are referring to your competitors in emails they send? Automatically tagging or categorizing those emails can help you build reports and easily find that type of data when you need it.

Help Desk Automation: Competition

8. Automate customer follow-ups

Many of us may need to follow up with someone if they have not responded to us in a certain amount of time for things like appointment reminders, bug fixes, or return and exchange information. Since these types of interactions really don’t need human intervention, automating those reminders can save your team a lot of time.

Help Desk Automation: Follow ups

Using AI as part of your help desk automation solution 

Another way you can automate in Help Scout is through our AI tools . We have three AI features that make it a little easier for your team to do their best work while in the queue:

AI summarize can sum up a long email thread into a few bullet points, which can be helpful when a manager or another team member needs to get up to speed on a case.

AI assist is great for making small tweaks to your replies before hitting send. The AI can do things like adjust length or tone or translate the copy into another language.

AI drafts uses a language learning model to read through previous email conversations and knowledge base articles from your Docs site and automatically draft responses to incoming emails in your queue. Instead of someone on your team having to write a reply from scratch, they can quickly review the draft that has been generated by AI and send it immediately.

Those few extra minutes that might be spent composing that email reply from scratch or sifting through long email threads add up over time, and much like workflow automations, letting AI do some of the heavy lifting can help your team work more efficiently.

Supercharge your support with AI

At Help Scout, we’ve made using AI feel effortless. Learn more about how our AI features can save you time and energy on every conversation.

Supercharge your support with AI

Work smarter with Help Scout

No matter how you go about it, taking advantage of help desk automation is a smart move for your business. Automation lets a computer handle all of the repetitive tasks in the background so that your team can focus on what you hired them for — providing amazing support.

If you'd like to give automation a try for yourself, consider signing up for a free trial of Help Scout today!

Like what you see? Share with a friend.

Alison groves.

Alison is a Senior Trial Specialist at Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with her on Twitter or LinkedIn .

Join 251,101 readers who are obsessed with delivering great customer service.

Help Scout 17+

Support customers on the go, help scout pbc.

  • 2.9 • 63 Ratings

Screenshots

Description.

Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are. Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience. Build stronger customer relationships through fast, personalized email support — simply log in and get to work! With the Help Scout app, you’ll be able to: • Navigate to any Help Scout mailbox with a tap • Access all conversations and handle those assigned to you • Reply to customers quickly with saved replies - you’ll look like a genius without even trying • Apply tags to categorize conversations or trigger automations like magic • Add notes to conversations to keep everyone in the loop, even in the remote-est location • Change conversation status with a single swipe • Keep conversations moving by assigning them to a team member or teams (Plus Plan only) • Apply custom fields to keep reporting data pristine (Plus Plan only)

Version 2024.01

With this release we are introducing Hide Threads, giving users the ability to hide individual threads when required. Once you've hidden a thread it won't show up in the quote history on the customer end, giving you even more control over your conversations. We've also taken care of a couple of bugs in this release: • Addressed multiple issues when creating new conversations from the app. • Made some other minor UI improvements.

Ratings and Reviews

Desktop is robust but app needs work.

I use this daily for my job on my laptop. I downloaded the app for the convenience if mobility... however one major issue is assigning tickets. On the desktop version, I can assign just fine. In the mobile app, it let me assign the first ticket... but after that, all the assign names were gone... so back to the desktop I go. It’s also missing an easy view of unreads/active tickets. That would be helpful to have.

Developer Response ,

Hey Rainbow dash42, thanks for your review. We're having trouble reproducing the same behaviour on this end, would you mind touching base with us via our support address and we'll send over instructions on how to record what you're seeing? If there's a bug we'd be happy to get that fixed up! We also have the feedback regarding unread/active convos logged, and we'll keep you in the loop if there's any update there. Look forward to receiving your message!

Flower Shop finds the perfect App

Helpscout has been a crucial part of our company's growth. The Internal notes on emails alone has aided our team on professionalism and communication. The internal notes allows us to utilize one email address, and respond to customers with in 24 hrs and keep communication clear for our clients. They have all the basics and then a ton of additional capabilities- the saved replies is another favorite, as a busy flower shop with a large online shop I can't tell you the amount of emails we receive and having that option saves so much time for the team. The app is modern and user friendly. The support is also incredible.
Thank you so much for your kind words. Your feedback means a lot to our team, and we're so glad that you find Help Scout's notes and saved reply features so helpful. We'll do our best to keep bringing you updates that save your team time when taking care of your customers. Please keep in touch and let us know if you find there's something we can improve upon!

Such a time saver!

I’m not quite sure why this app would get less than 5 stars. I’m a customer support specialist and I use this app every day! Working remote, it’s so convenient in my daily workflow, to either save time in the morning by reviewing quickly our tickets and tagging them/adding notes/send quick answers and begin the day stress-free. So maybe my workflow fits perfectly with HS app, as I then work on desktop throughout the day, but it definitely helps when outside office hours to answer quick and not leave our customers hanging! Plus, their support team is top notch :)
Hey Lau-Sim, thanks so much for the kind words. We're so glad that you find Help Scout so useful when away from the keyboard — and we'll do our best to keep bringing you updates that make that even more of a breeze. Always keep in touch if you find there's something we can improve on!

App Privacy

The developer, Help Scout PBC , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

  • Developer Website
  • App Support
  • Privacy Policy

You Might Also Like

Intercom Conversations

Gorgias Helpdesk

Heymarket Texting for Teams

JustCall - Cloud Phone System

Zendesk Support

Get Your Email Into Help Scout

If you are using your own custom email address with Help Scout, you will need to set up forwarding or redirection from your email provider to get that email in to Help Scout. You will be forwarding or redirecting that email to the Help Scout email address you created when you created the Inbox, e.g. [email protected].

Help Scout Administrators and Account Owners have access to connect custom email addresses.

help scout

In this article

Connect your custom address, help forwarding or redirecting from your provider.

Head to Manage > Inbox(es) and choose the Inbox you are working with. If you're adding an alias to an existing custom inbox setup, just copy the Inbox Address there and head to your provider.

If you're connecting a new custom address, click Click Connect it now . If you've previously connected a custom address, you'll see that Connected Email Address with the option to Change it instead.

help scout

Enter the address you'd like to use, and click Send Code .

help scout

Check your email at your email provider for this address to obtain the code. Enter the code you receive and click Confirm. Then head to your provider to set up the forwarding or redirection to get your email over to us, and you're all set!

help scout

Note: The confirmation code is sent immediately but can take up to 10-15 minutes to arrive, depending on your email provider. If you have not received the code within 15 minutes, check any Spam or Junk Email folders or quarantines your provider may have in place. You may need to reach out to your IT team or email admin to have them add helpscout.com and helpscout.net to your allowed senders list and try again!

Where is your email today?

  • An Email Provider (Gmail, Office 365/Outlook, etc.)
  • A Host (Bluehost, Namecheap, GoDaddy, etc.)
  • Another Help Desk

Forward or redirect from an Email Provider

  • Google Workspace
  • Google Workspace Group
  • Microsoft 365 Outlook Web Access (OWA)
  • Outlook Redirect Rule
  • Amazon WorkMail
  • Yahoo! Mail Plus

Note : You can also import email history from a Google Workspace inbox. See Import Emails or Tickets Into Help Scout for more help with that.

Forward or redirect from a Host

  • Other Providers

Importing from Another Help Desk

  • Import Emails or Tickets Into Help Scout

Other ways to get email into Help Scout

  • Add the Messenger Channel to Help Scout to Manage Facebook Conversations
  • Add the Instagram Channel to Help Scout to Manage Instagram Conversations
  • Send Contact Form Submissions to an Inbox
  • Manually Forward Email to Help Scout

Note: ProtonMail does not offer any form of automatic forwarding or routing that will allow you to forward a custom email address in to Help Scout. You can still use Help Scout using the helpscoutapp.com address, but if your domain uses ProtonMail as your mail service, you will not be able to connect a custom email address to your inbox.

Page logo

Resend OTP in: seconds

Didn't receive the OTP? Resend OTP

Resend OTP in: 30 seconds

The URL we should send the webhooks to

We'll send you email if your endpoint fails

About This Site

All Help Scout systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see updates here, please email [email protected] .

No incidents or maintenance related to this downtime.

No incidents reported today.

No incidents reported.

Cox Customer Service

How Can I Contact Cox Customer Service?

help scout

Ensuring effective communication with your service provider is crucial in today's connected world, when dependable internet and cable services are necessary for both personal and professional requirements. Leading supplier of phone, TV, and internet services Cox Communications is aware of the value of customer service. You can get the help you need by contacting Cox Customer Service if you're having technical problems, billing questions, or just have general questions about their services. Let's explore the several channels via which you may get in touch with Cox Customer Service and make the most of your interaction with their assistance staff.

Cox Customer Service

Understanding Cox Customer Service

It's important to understand the extent of Cox Customer Support before looking into ways to get in touch with them. High-speed internet, cable television, home automation, and digital phone services are just a few of the many services that Cox provides. Cox has millions of subscribers countrywide, and in order to meet the vast range of needs of its customers, it has built a strong customer service infrastructure.

Ways to Contact Cox Customer Service

Cox provides several convenient channels through which customers can reach their support team:

Phone Support

Making phone contact with Cox Customer Service is one of the most conventional but efficient ways to get help. To immediately address their complaints, customers can call the dedicated helpline and chat with a professional.

Cox has a live chat facility on their website for people who would rather message than talk on the phone. Customers can converse with help representatives in real time thanks to this, which enables prompt answers to their questions.

Email Support

Additionally, customers have the option of emailing Cox Customer Service. Customers who submit an email outlining their problem or question should anticipate hearing back from the support staff in a timely manner.

Social Media Platforms

Cox stays active on a number of social media sites, such as Twitter and Facebook. Through these platforms, customers can communicate with Cox effectively by utilizing the power of social media.

Tips for Efficiently Contacting Cox Customer Service

While Cox Customer Service strives to provide exceptional support, customers can enhance their experience by following these tips:

Prepare necessary information: To speed up the troubleshooting process, get important information—such as account information or specific error messages—before contacting customer assistance.

Be patient and polite: Recognize that while answering a diverse range of questions, support representatives maintain a polite demeanor throughout the exchange.

Escalate if necessary: Never be afraid to bring up your problem with a supervisor or higher authority if it isn't fixed to your satisfaction in order to get help.

Common Issues Addressed by Cox Customer Service

Cox Customer Service is equipped to handle various issues, including:

Billing inquiries: support for account modifications, payment plans, and billing disputes.

Technical support: diagnosing and fixing problems with cable TV signals, phone service interruptions, and internet accessibility.

Service outages: supplying information during network failures, including anticipated restoration times.

Benefits of Reaching Out to Cox Customer Service

By availing yourself of Cox Customer Service, you can enjoy numerous benefits, including:

Prompt assistance: Get prompt assistance from informed agents committed to addressing your problems.

Resolution of issues: Possess effective troubleshooting and problem-solving skills to guarantee continuous service.

Customer satisfaction: Experience a sense of worth as a client with individualized care and support catered to your requirements.

Alternatives to Cox Customer Service

In addition to contacting Cox directly, customers can explore alternative avenues for assistance:

Online forums and communities: Participate in online forums or community organizations to exchange experiences and solicit assistance from other customers and industry professionals.

Third-party service providers: For more assistance and knowledge, think about speaking with outside service providers who specialize in Cox-related problems.

To sum up, getting in touch with Cox Customer Service is the first step towards resolving problems, answering questions, and guaranteeing a flawless usage of their services. Through the use of Cox's diverse communication channels in conjunction with efficacious communication tactics, clients can adeptly and conveniently handle whatever obstacles they face.

Is Cox Customer Service available 24/7?

Yes, Cox has customer service that is available around-the-clock to handle your issues day or night.

Can I schedule a callback from Cox Customer Service?

Yes, Cox lets users arrange for callbacks so they may get help conveniently when it's convenient for them.

Are there any self-service options available for troubleshooting?

Sure, Cox offers self-help tools on their website, such as FAQs and troubleshooting manuals, to enable users to take care of typical problems on their own.

How long does it typically take to receive a response from Cox via email?

Cox strives to reply to emails as soon as possible, usually in a day or two.

What languages does Cox Customer Service support?

English serves as the major language of communication, but Cox may provide assistance in Spanish and other languages upon necessity.

Your Key to PC Matic Login: Account Strategies for PC Matic Secure Access

PC Matic Login Accoint

In today's digital era, managing your PC's security and performance is paramount. PC Matic offers comprehensive solutions, and accessing your PC Matic account is the gateway to optimizing your device's performance and security. In this guide, we'll walk you through the steps on how to login to your PC Matic account effortlessly.

Step-by-Step Guide to PC Matic Login Account

Head to the PC Matic Website: First things first, fire up your favorite web browser and cruise over to the official PC Matic website. You can either type in the URL directly or simply do a quick search to find your way there.

Spot the Login Section: Once you land on the PC Matic homepage, keep your eyes peeled for the login section. It usually hangs out at the top-right corner of the page, waving at you like, "Hey, over here!" Click on the inviting "Login" button to get started.

Plug in Your Credentials: In the login zone, it's time to do the ol' username-and-password tango. Pop in your registered email address along with your trusty password. Double-check 'em to make sure they're spot-on.

Hit That Login Button: With your credentials all snug in their places, it's time to seal the deal. Give that "Login" button a gentle click, and voila! You're on your way to PC Matic wonderland. Just make sure your internet connection is as stable as a rock to avoid any pesky interruptions.

Explore Your PC Matic Dashboard: Boom! You've successfully breezed through the login labyrinth. Now, you're whisked away to your very own PC Matic account dashboard. Here, you can frolic around and discover all the cool features like malware detection, performance boosters, and subscription management tools.

Common PC Matic Login Challenges

Despite its user-friendly interface, PC Matic login encounters several obstacles that users may face:

Forgotten Credentials: One of the most prevalent issues users encounter is forgetting their login credentials, including usernames and passwords.

Account Lockouts: Continuous failed login attempts can result in temporary account lockouts, leaving users stranded and frustrated.

Technical Glitches: Occasionally, technical glitches within the PC Matic platform or users' devices can hinder the login process, causing inconvenience.

Browser Compatibility: Compatibility issues between browsers and the PC Matic website may lead to login failures, disrupting user experience.

Network Connectivity Problems: Poor internet connectivity or network issues can impede the login process, preventing users from accessing their accounts.

Overcoming PC Matic Login Issues

PC Matic Login Account

Fortunately, resolving PC Matic login Account problems is within reach with these practical solutions:

Password Recovery: In cases of forgotten passwords, utilize the "Forgot Password" feature on the PC Matic login page to reset your credentials promptly.

Account Unlock Assistance: If your account is locked due to multiple failed login attempts, reach out to PC Matic's customer support for assistance in unlocking your account and resetting your password if necessary.

Clear Browser Cache and Cookies: Clearing your browser's cache and cookies can resolve compatibility issues and ensure a smoother login experience.

Try Different Browsers: Experiment with alternative web browsers to determine if compatibility issues persist across different platforms.

Check Network Connection: Verify your internet connection and troubleshoot any network issues that may be hindering your ability to log in to PC Matic.

Basic Errors During PC Matic Login Account

Logging into your PC Matic account should be a straightforward process, but sometimes, basic errors can hinder your access. Let's explore some common issues and how to address them effectively.

Forgotten Passwords:

One of the most frequent problems users encounter is forgetting their passwords. If you find yourself in this situation, don't worry. PC Matic offers a simple solution. Just click on the "Forgot Password" link on the login page. Follow the instructions provided to reset your password and regain access to your account.

Account Lockouts:

Repeated unsuccessful login attempts can lead to account lockouts. This security measure is in place to protect your account from unauthorized access. If you're locked out of your PC Matic account, reach out to their support team for assistance. They'll help you unlock your account and guide you through the login process.

Technical Glitches:

Sometimes, technical glitches can interfere with the login process. If you encounter error messages or unusual behavior while trying to log in, try refreshing the page or clearing your browser's cache and cookies. These simple troubleshooting steps can often resolve technical issues and allow you to proceed with your login.

Browser Compatibility:

PC Matic is designed to work seamlessly across various web browsers. However, compatibility issues can still arise, especially if you're using an outdated browser version. To ensure optimal performance, make sure you're using the latest version of your preferred browser. If you continue to experience problems, try accessing your account from a different browser to see if the issue persists.

Troubleshooting PC Matic Login Glitches

Even superheroes encounter a few bumps in the road now and then. Here are some nifty tricks to iron out any wrinkles in your PC Matic login Account journey:

Forgot Your Password: Hey, it happens to the best of us. If you draw a blank on your PC Matic password, no sweat! Just hit up the "Forgot Password" link on the login page and follow the prompts to reset it securely.

Check Your Internet Mojo: Before you dive headfirst into the login pool, double-check that your internet connection is standing tall. A wonky connection could throw a wrench into your login plans.

Clear Those Browser Cobwebs: Sometimes, your browser's cache and cookies can be a bit clingy, causing login hiccups. Give 'em the boot by clearing your browser's cache and cookies, then try logging in again.

Call in the Calvary: If all else fails and you're still stuck in login limbo, don't hesitate to reach out to PC Matic's trusty customer support squad. They've got your back and will guide you through the maze with expert precision.

Fortifying Your PC Matic Fortress

Now that you've mastered the art of logging in, let's talk about beefing up your PC Matic security game. Here's the lowdown on keeping your account locked down tight:

Activate Two-Factor Authentication (2FA): Want to add an extra layer of security? Heck yeah, you do! Flip the switch on 2FA for that added peace of mind. It's like having a bouncer at the door, but for your digital fortress.

Craft Rock-Solid Passwords: Sayonara, weak passwords! Beef up your PC Matic defenses by creating strong, unique passwords. And hey, consider using a nifty password manager to keep 'em all in check.

Stay Wary of Phishing Shenanigans: Don't fall for the ol' bait-and-switch routine. Keep your guard up against phishing attempts that try to snag your PC Matic login deets. Remember, PC Matic won't ever ask for your password via sketchy emails or random messages.

Pro Tips for Smooth Sailing with PC Matic Login

  • Password Power-Up: Wrangle your passwords like a pro by using a trusty password manager. It's like having your own personal vault for all things login-related.
  • Double Down with 2FA: Elevate your PC Matic security game by flipping the switch on 2FA. It's like adding an extra lock to your digital treasure chest.
  • Bookmark Your Login Page: Save yourself some precious time by bookmarking the PC Matic login page. With just a click, you're whisked away to login nirvana, sans the hassle.

To login to PC Matic, follow these official instructions:

Open Your Web Browser: Launch your preferred web browser on your computer or device.

Go to PC Matic's Official Website: Type "www.pcmatic.com" into the address bar of your browser and press Enter. This will take you to PC Matic's official website.

Locate the Login Button: Look for the "Login" or "Sign In" button on the top-right corner of the PC Matic website homepage. Click on it to proceed.

Enter Your Credentials: You will be directed to the login page where you need to enter your registered email address and password associated with your PC Matic Login account .

Click on Login: After entering your credentials, click on the "Login" button below the login fields.

Access Your Account: If your login information is correct, you will be granted access to your PC Matic account dashboard, where you can manage your security settings, view reports, and utilize other features offered by PC Matic.

Forgot Password?: In case you forgot your password, you can click on the "Forgot Password?" link on the login page and follow the instructions to reset your password.

Logout After Use: It's advisable to log out of your PC Matic account after each session, especially if you're using a shared or public computer.

Conclusion:

While encountering errors during PC Matic login can be frustrating, it's important to remember that solutions are readily available. By following the steps outlined above and reaching out to PC Matic's support team when needed, you can quickly resolve basic login errors and regain access to your account. With a little patience and persistence, you'll be back up and running in no time.

peacock tv login

How to Login to Peacock TV: Quick and Simple Instructions

Peacock TV Login

Are you ready to dive into the world of endless entertainment with Peacock TV? Whether you're a fan of classic shows, blockbuster movies, or exclusive originals, Peacock TV has something for everyone. In this guide, we'll walk you through the quick and simple steps to log in to Peacock TV so you can start streaming your favorite content in no time.

Peacock TV Login

Introduction to Peacock TV

Peacock TV is a popular streaming service owned by NBCUniversal. With a vast library of TV shows, movies, live sports, and news, Peacock TV offers a comprehensive entertainment experience for viewers of all ages. From beloved classics to brand new releases, there's always something exciting to watch on Peacock TV. Please contact a Peacock TV customer service agent for any queries regarding this.

Why login to Peacock TV?

Logging in to Peacock TV allows you to access personalized recommendations, continue watching where you left off, and sync your viewing history across multiple devices. Additionally, a Peacock TV Login account gives you the ability to customize your streaming experience, create watchlists, and receive notifications about new content.

Creating an Account on Peacock TV

Before you can log in to Peacock TV, you'll need to create an account. Don't worry, the process is quick and easy! Simply visit the Peacock TV website or download the app from the app store, and follow the on-screen prompts to sign up for an account. You'll need to provide some basic information, such as your email address and password, to complete the registration process.

Steps to Login to Peacock TV

Step 1: Access the Peacock TV website or app

To begin, open your preferred web browser or launch the Peacock TV app on your device.

Step 2: Click on the "Sign In" button

Once you've accessed the Peacock TV platform, locate the "Sign In" button and click on it to proceed.

Step 3: Enter your email address and password

Next, you'll be prompted to enter the email address and password associated with your Peacock TV account.

Step 4: Click on the "Login" button

After entering your login credentials, simply click on the "Login" button to access your Peacock TV account. Congratulations, you're now ready to start streaming!

Troubleshooting Tips

Encountering issues while trying to log in to Peacock TV? Here are a few troubleshooting tips to help you out:

  • Double-check your email address and password to ensure they're entered correctly.
  • If you've forgotten your password, use the "Forgot Password" option to reset it.
  • Make sure you have a stable internet connection to avoid login errors.
  • Try clearing your browser's cache and cookies, or reinstalling the Peacock TV app if you're experiencing technical issues.

In conclusion, logging in to Peacock TV is a straightforward process that unlocks a world of entertainment at your fingertips. By following the simple instructions outlined in this guide, you can quickly access your Peacock TV account and start enjoying all the amazing content it has to offer.

Can I use my Peacock TV account on multiple devices?

Yes, you can log in to your Peacock TV account on multiple devices, including smartphones, tablets, computers, and smart TVs.

Is Peacock TV available for free?

Yes, Peacock TV offers a free tier with limited content, as well as premium subscription options for access to additional features and content.

Can I download shows and movies on Peacock TV?

Yes, with a Peacock Premium or Peacock Premium Plus subscription, you can download select titles for offline viewing on supported devices.

How do I cancel my Peacock TV subscription?

You can cancel your Peacock TV subscription at any time by visiting your account settings and selecting the option to cancel your subscription.

Is Peacock TV available outside the United States?

At the moment, Peacock TV is only available to viewers located within the United States.

Scripps News

Girl Scout Cookie season underway: Where to find cookies

I t is that time of year when young entrepreneurs converge on doorsteps and storefronts across the United States to sell sweet baked goods.

Tuesday marked the start of Girl Scout cookie season.

The number of cookie offerings from the Girl Scouts is now nine: Thin Mints, Samoas, Tagalongs, Adventurefuls, Do-si-dos, Trefoils, Lemon-Ups, Girl Scout S'mores and Toffee-tastic. 

Cookie prices vary nationally as proceeds stay with local scout groups.

Girls Scouts of the USA said 700,000 Girl Scouts participate in the annual cookie-selling program. In addition to providing girls with business skills, funds are used to help Girl Scouts with their activities. 

“When people buy Girl Scout Cookies, they’re buying so much more than cookies. Every package of Girl Scout Cookies sold puts girls one step closer to making real change in their own futures, communities, and the world,” said GSUSA Chief Revenue Officer Wendy Lou. “Girls break expectations through the power of the cookie program and open a host of possibilities beyond the box.”

Where to buy Girl Scout Cookies

If you know a family involved in Girl Scouts, that is one of the best ways to find cookies. 

But if you don't know a family involved in Girl Scouts, there are other ways. You can use the  Girl Scout Cookie Finder  online to find a booth selling cookies. 

Starting Feb. 16, Americans can buy  Girl Scout Cookies directly online,  You can also text COOKIES to 59618 to find out how to buy cookies. 

You won't want to wait too long. Girl Scout Cookie season generally ends in April.

Watch Scripps News Live | Subscribe to Weekday News Updates

A box of Thin Mints Girl Scout Cookies.

  • Live In The D
  • Newsletters

Girl Scouts of Southeastern Michigan goes beyond cookies

Organization aims to help girls have courage, confidence and character.

Natalie Newman , Live in the D Producer

The advertiser paid a fee to promote this sponsored article and may have influenced or authored the content. The views expressed in this article are those of the advertiser and do not necessarily reflect those of this site or affiliated companies.

When you think of the Girl Scouts of Southeastern Michigan, delicious boxes of cookies might come to mind. However, the organization offers so much more to the community.

The mission of the Girl Scouts of Southeastern Michigan is “building girls of courage, confidence and character who make the world a better place,” said Monica Woodson, the CEO of the Girl Scouts of Southeastern Michigan. She explained the goal is to go even further and help girls envision themselves in a space that goes beyond what they and society believe is possible.

The Girl Scouts of Southeastern Michigan allows girls to enjoy experiences they may not be exposed to if it were not for the Girl Scouts, Woodson said. Girl Scouts have the opportunity to learn about robotics, fly drones, learn to advocate for themselves and their communities, learn life skills, and beyond.

According to Woodson, Girl Scouts of Southeastern Michigan has nearly 21,000 members, including 13,600 girls and 7,100 adult members.

Watch the video above or click here to learn more about the Girl Scouts of Southeastern Michigan.

About the Author:

Natalie newman.

Click here to take a moment and familiarize yourself with our Community Guidelines.

IMAGES

  1. The Evolution of the Help Scout Brand

    help scout

  2. Help Scout Reviews, Pricing, Key Info, and FAQs

    help scout

  3. Help Scout Software

    help scout

  4. The Evolution of the Help Scout Brand

    help scout

  5. 24/7 Support Using Help Scout’s Mobile App

    help scout

  6. Help Scout Overview

    help scout

COMMENTS

  1. Help Scout: Shared Inbox, Help Center, & Live Chat Software

    Help Scout is a platform that helps you manage customer conversations across live chat, shared inbox, knowledge base, beacon, workflows, and reporting. Learn how to use it to respond to more messages, reduce email volume, and increase customer loyalty and satisfaction.

  2. Help Scout

    We would like to show you a description here but the site won't allow us.

  3. About Help Scout

    Help Scout is a remote-first company that offers people-first products for customer-facing teams. Learn about their mission, values, products, and team, and how they help customers and businesses grow with customer-centric values.

  4. Help Scout for Customer Support Teams

    Help Scout is a platform that helps you deliver excellent customer support with email, live chat, social media, messaging, help center and more. It offers features like AI-powered workflows, automations, integrations and reports to help you streamline your support process and exceed customer expectations.

  5. Help Scout Support

    Learn how to get started, manage your account, report on your work, create and reply to conversations, and more with Help Scout Support. Find articles on inbox, copy, productivity, mobile apps, integrations, Beacon, and Docs.

  6. Download Help Scout for iOS & Android

    Help Scout is a help desk app that lets you work untethered with your team and customers. Download the app for free and access your Help Scout Inboxes, Mailboxes, and conversations from anywhere.

  7. AI-Powered Customer Service by Help Scout

    Get Started Learn the platform in less than an hour. Become a power user in less than a day. Free 15-day Trial Get a Demo Supercharge your support with AI + Help Scout. Learn more about how our AI features can save you time and energy on every conversation.

  8. Log in to Help Scout

    Learn how to log in to Help Scout, a customer service software, with your email, Google account, or single sign-on options. Find out the steps for different settings and scenarios, such as Google Workspace integration or SSO.

  9. Getting Started

    Learn how to use Help Scout, a customer service platform that helps you manage tickets, messages, and team collaboration. Find guides, tips, and hacks to get started with Help Scout features, such as switching help desks, importing data, and optimizing your account.

  10. Help Scout

    Overview. Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful. More than 12,000 businesses use our email, live chat, and knowledge base to deliver human-centered support. + 75+ keyboard shortcuts modeled after Gmail make you feel right at home + Auto-forward email from Google Apps and ...

  11. Help Scout

    251 reviews 10K+ Downloads Everyone info Install About this app arrow_forward Bring your help desk to your pocket for customer service anytime, anywhere. With the Help Scout Android app,...

  12. Help Desk Automation: A Recipe for Better Support

    Workflows in Help Scout are similar to Gmail filters or rules in other email clients. They are composed of: Conditions = what you're looking for. Actions = what you want to happen. Think of them as if/then statements. If this thing happens in Help Scout, then these actions will automatically take place without a human having to intervene.

  13. An Admin's Guide to Help Scout

    Learn how to manage your Help Scout account as an Administrator or Account Owner, from setting up mailboxes and users to using tags and workflows. Find out how to use reports, workflows, and integrations to optimize your team's efficiency and customer experience.

  14. Search in Help Scout

    Learn how to search conversations, customers, and Docs articles in Help Scout with filters, bulk actions, and saved searches. Find tips and tricks for refining your search results and saving your time.

  15. ‎Help Scout on the App Store

    2.9 • 63 Ratings Free Screenshots iPhone iPad Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are.

  16. Help Scout

    Help Scout, legally Help Scout PBC, is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts. [1] The company provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

  17. How To Use Help Scout For Daily Customer Support

    In this Help Scout tutorial video we're going to show you how to manage and respond to your support requests / tickets on a day to day basis.During this Help...

  18. Get Your Email Into Help Scout

    Help Scout Administrators and Account Owners have access to connect custom email addresses. In this article. Connect Your Custom Address; Help Forwarding or Redirecting From Your Provider; Connect Your Custom Address. Head to Manage > Inbox(es) and choose the Inbox you are working with. If you're adding an alias to an existing custom inbox ...

  19. Help Scout (@helpscout) / Twitter

    Help Scout - Product Information, Latest Updates, and Reviews 2023 | Product Hunt. Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts. Help Scout. @helpscout.

  20. Help Scout Status

    We're closing the status now, but we will continue to monitor Help Scout's performance. Feb 5, 17:38 EST. Update - Our engineers are making progress, but they continue to investigate the root cause of today's issues. We'll update this page as we have new information. Feb 5, 14:47 EST. Update - Our engineers are continuing to uncover information ...

  21. How Can I Contact Cox Customer Service?

    Cox has a live chat facility on their website for people who would rather message than talk on the phone. Customers can converse with help representatives in real time thanks to this, which enables prompt answers to their questions. Email Support. Additionally, customers have the option of emailing Cox Customer Service.

  22. Your Key to PC Matic Login: Account Strategies for PC Matic Secure

    Repeated unsuccessful login attempts can lead to account lockouts. This security measure is in place to protect your account from unauthorized access. If you're locked out of your PC Matic account, reach out to their support team for assistance. They'll help you unlock your account and guide you through the login process. Technical Glitches:

  23. How to Login to Peacock TV: Quick and Simple Instructions

    Encountering issues while trying to log in to Peacock TV? Here are a few troubleshooting tips to help you out: Double-check your email address and password to ensure they're entered correctly. If you've forgotten your password, use the "Forgot Password" option to reset it. Make sure you have a stable internet connection to avoid login errors.

  24. Valley Girl Scouts given fake money for cookies

    Fortunately, the community came together to help out Girl Scout Troop 2175. Troop 2175 in Mesa has been waking up early every weekend to sell cookies. This week, they had to deal with the fallout ...

  25. Girl Scout Cookie season underway: Where to find cookies

    Girls Scouts of the USA said 700,000 Girl Scouts participate in the annual cookie-selling program. In addition to providing girls with business skills, funds are used to help Girl Scouts with ...

  26. Girl Scouts of Southeastern Michigan goes beyond cookies

    According to Woodson, Girl Scouts of Southeastern Michigan has nearly 21,000 members, including 13,600 girls and 7,100 adult members. Watch the video above or click here to learn more about the ...